IT Business Relationship Manager - Global Data and Analytics

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

According to the World Health Organization, approximately 422 million people have diabetes today, and by 2045, the number is projected to rise to 700 million people. The Abbott Diabetes Care Libre continuous glucose monitor (CGM) sensor and customer experience deliver patient-centered solutions and empathetic experiences critical to helping people with diabetes understand how to manage their disease-state and live life to the fullest.

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As a Business Relationship Manager – Global Data and Analytics, you will play a critical role in supporting the execution of the global data strategy. You will serve as a key liaison between IT and business stakeholders across Commercial, Marketing, R&D, Quality, and Operations functions. Your focus will be on enabling data-driven decision-making, supporting the development of data products, and ensuring alignment between business needs and IT capabilities.

You will lead and manage the analytics infrastructure while maintaining strong relationships with business executives to achieve company objectives. This role will lead the usage of exploratory advanced analytics to uncover insights with targeted and actionable recommendations from multisource datasets. This role plays a critical role in extracting value from data, optimizing business processes, and driving competitive advantage through advanced analytical techniques.

You will operationalize the Data Mesh/Data Products framework, facilitate intake and prioritization of data initiatives, and contribute to the delivery of scalable, secure, and high-performing data solutions. This role requires a strong understanding of healthcare data, analytics platforms, and business relationship management principles.

Core Job Responsibilities

Strategy Execution Support

• Collaborate with business units to understand data needs and translate them into actionable IT initiatives.
• Implement the Data Mesh strategy and aligning with enterprise architecture.
• Monitor industry trends and emerging technologies in healthcare data and analytics.

Demand Management & Intake

• Manage intake of data-related requests from global business teams.
• Assist in evaluating and prioritizing initiatives based on business impact and strategic alignment.
• Maintain documentation and dashboards to track demand and delivery status.

Project Coordination & Delivery Support

• Partner with delivery teams to ensure timely execution of data projects.
• Coordinate cross-functional efforts to resolve issues and remove roadblocks.
• Support testing, validation, and deployment of data products.

Business Value & Performance Tracking

• Define KPIs and demonstrate measurable value for data products, analytics and AI initiatives.
• Track adoption, usage, and performance metrics to inform continuous improvement.
• Prepare reports and presentations for leadership on project outcomes and business value.

Stakeholder Engagement

• Build strong relationships with business stakeholders across regions (North America, EMEA, APAC, LATAM).
• Act as a trusted advisor to business teams, helping them leverage data for operational and strategic decisions.
• Support governance activities related to data use and ethics.

Team Collaboration & Development

• Collaborate with data analysts, engineers, and product managers to ensure cohesive delivery.
• Contribute to a culture of innovation, collaboration, and continuous learning.
• Support onboarding and mentoring of junior team members.

Leadership and Communication

• Strong interpersonal and communication skills.
• Ability to influence and collaborate across diverse teams and cultures.
• Experience working in a global or matrixed organization is a plus.

Minimum Experience and Background

• 6–8 years of experience in IT, data analytics, or business relationship management roles.
• Experience in healthcare, medical devices, or regulated industries preferred.
• Proven ability to manage cross-functional projects and stakeholder relationships.

Technical Skills and Expertise

• Familiarity with data platforms, analytics tools, and data governance frameworks.
• Understanding of data lifecycle management, data mesh principles, and cloud technologies.
• Ability to translate business needs into technical requirements.

Education

• Bachelor’s degree in information technology, Business Administration, Data Science, or related field.
• Master’s degree or relevant certifications (e.g., BRMP, CBIP, PMP) preferred.

Position Accountability / Scope

• Supports initiatives with budgets ranging from $500K to $5MM.Contributes to strategic
• programs impacting global business operations and patient outcomes.

MISC:

• This is an onsite role located in 1420, Harbor Bay Parkway, Alameda, CA. This is not a remote role/opportunity.

Apply Now

• Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com
• Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
• Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

     

The base pay for this position is

$128,000.00 – $256,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

IT Business Relationship Management

     

DIVISION:

BTS Business Technology Services

        

LOCATION:

United States > Alameda : Plaza 6 Building

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 20 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf