Director, Product Design - XAM & AI

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. 

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

Our Experience, Design and Research (EDR) team is at the heart of this mission—transforming complex security challenges into elegant, human-centered experiences. We value collaboration, curiosity, and a strong design culture built on customer empathy and innovation.

We’re looking for a visionary design leader to guide two of the most important and transformative pillars at 1Password: Extended Access Management (XAM) and Artificial Intelligence (AI). As Director of Product Design for XAM & AI, you’ll set the long-term design strategy for how organizations secure identities, manage access, and unlock new value through our Extended Access Management product suite and AI-enabled experiences.

This is a high-impact role at the intersection of security, platform technologies, and AI innovation. You’ll connect customer needs, market trends, and 1Password’s strategy to shape products that redefine what’s possible in identity, authentication, and intelligent security. You’ll scale and empower a talented design team, build strong cross-functional partnerships, and represent 1Password externally as a leader in the future of secure, AI-driven platforms.

This is a remote opportunity within Canada and the US.

What we're looking for:

• 10+ years of B2B SaaS product design leadership experience, ideally in cybersecurity, identity, or enterprise platform products.

• 3+ years working on AI, developer, or platform-related products highly desirable; proven ability to design for highly technical domains.

• Proven track record of launching high-impact security and/or AI-enabled products in dynamic, competitive markets.

• Deep understanding of identity and access management, authentication trends, and platform technologies.

• Demonstrated expertise in recruiting, coaching, and scaling design leaders and ICs.

• Strong strategic thinking: ability to connect insights across domains and translate them into compelling product design strategies.

• Exceptional communication and storytelling skills to influence executives, inspire teams, and represent design externally.

• A growth mindset and radical ownership: resilient in ambiguity, decisive under pressure, and motivated by transformative impact.

What you can expect:

• Lead and grow the design teams responsible for XAM and AI product experiences, driving end-to-end design vision and execution.

• Define program-level plans (12–18 months ahead) that connect strategy with execution, ensuring design accelerates product innovation and adoption.

• Partner with Product, Engineering, GTM, Research, and Data to shape roadmaps that balance customer usability and business impact.

• Champion the customer voice in a technically complex domain, embedding empathy, simplicity, and security into every product decision.

• Build and mentor a high-performing design organization, developing leaders and scaling impact across teams.

• Represent 1Password externally in the design, security, and AI communities through thought leadership, speaking engagements, and industry partnerships.

• Advocate for design at the executive level, ensuring clear alignment across functions and driving measurable outcomes.

• Entrepreneurial spirit and comfort operating in 0→1 environments — you thrive in ambiguity, move quickly to clarity, and drive new product experiences from concept to launch.

• Champion AI adoption and experimentation within the Product & Design org.

Month 1

• Immerse yourself in 1Password’s culture, tools, and design principles, while gaining a deep understanding of the XAM and AI product pillars and their role in the company strategy.

• Build relationships with your cross-functional partners in Product, Engineering, GTM, etc., aligning on current priorities and challenges.

• Meet with key customers and stakeholders to understand their needs, expectations, and the evolving cybersecurity landscape.

• Begin shaping an initial vision and design strategy for XAM & AI, identifying opportunities to bring clarity and direction.

Month 3

• Establish yourself as a trusted design leader and partner to product and engineering leads, actively influencing roadmaps with customer insights and market signals.

• Begin scaling your team’s capabilities: recruiting, mentoring, and developing designers and design managers.

• Routinely provide feedback and guidance on design work, ensuring both quality and alignment to business priorities.

• Contribute visibly to org-wide rituals and executive discussions, representing design’s impact on security and AI strategy.

Month 6+

• Own and advocate for the long-term design vision of the XAM and AI product areas, inspiring alignment among cross-functional executives.

• Operate as a key voice in shaping 1Password’s future in identity, access, and intelligent security, influencing company-level priorities.

• Mentor and empower design leaders on your team, setting a high bar for quality, strategic thinking, and operational excellence.

• Represent 1Password externally as a thought leader in design, cybersecurity, and AI — contributing to the broader community and strengthening our reputation in the market.

USA-based roles only: The annual base salary for this role is between $232,000 USD and $314,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $211,000 CAD and $285,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.

Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy

Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account

Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

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