Business Development Coordinator, Consumer Products

Zwiesel Fortessa Americas LLC previously known as Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining. 

Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best! 

We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community.

The Consumer Products Business Development Coordinator supports the Consumer Products sales force in the execution of account initiatives and defined projects. This role is responsible for gathering product, resources, and relevant information to ensure smooth implementation and timely completion of agreed upon goals. The Coordinator plays a key role in maintaining schedules, tracking milestones, and managing samples throughout the project lifecycle.

Additionally, the Business Development Coordinator assists in tracking business performance by running and analyzing sales reports to ensure sales strategies and goals are achieved. The role also contributes to eCommerce growth by supporting online product launches, reviewing and maintaining product listings, and ensuring strategic alignment across accounts.

The essential duties and responsibilities include, but are not limited to, the following:

• Support the Consumer Products sales force in evaluating new and ongoing programs.
• Utilize / Create / Maintain project management tools (E.G. Asana, Sharefile) to track and manage sales programs and opportunities.
• Maintain project schedules and upcoming project milestones throughout the project lifecycle.
• Work closely alongside the Business Development Manager with Product Development, and Consumer Products Sales support teams to procure accurate product details for customers as needed.
• Interact with all disciplines of the organization (Sales, Operations, Supply Chain, IT, Marketing, etc)
• Manage internal and external paperwork ensuring all necessary materials are current, properly filed and stored.
• Coordinate and track samples throughout programs to send to customers for approval, both pre- and post- account Sales meetings.
• Maintain sales reports and analyze data to ensure sales results are aligning with strategic goals.
• Provide strategic analytical support for e-Commerce accounts and platforms.
• Support Sales Managers in maintaining and updating product listings across eCommerce platforms.
• Collaborate with internal and external partners/stakeholders to ensure alignment across key accounts.
• Attend and participate in product training and other training as required.
• Work with Business Development Manager to help foster an environment of ongoing learning.
• Perform other duties and special projects as assigned.

LIMIT OF AUTHORITY:

• Authority to spend within pre-approved budgets, monthly or otherwise as determined by operating practices of Company.
• Does not have authority to contractually bind Company.

MINIMUM EXPERIENCE/EDUCATION QUALIFICATIONS:

• Bachelors degree preferred in related field of administration, business, sales and/or operations or equivalent experience.
• 1-2 years experience in sales and/or project management administration or operations.
• Excellent verbal and written communication skills.
• Exceptional attention to detail. 
• Strong organizational skills, including time-management and multitasking skills.
• Highly proficient in MS Office Suite, including Excel, Power Point and Outlook.
• Must be able to handle confidential information on a daily basis.

INTERPERSONAL SKILLS

• Excel in displaying a professional demeanor at all times as expected of a representative of the company
• Ability to interact effectively with independent supervisors, co-workers and vendors to provide administrative support services.
• Ability to interact effectively with co-workers in order to prioritize workflow, request assistance if needed and assist others in achieving Consumer Products and company goals.

PHYSICAL DEMANDS/WORK REQUIREMENTS:

• Ability to travel independently within company headquarters and in other communities to attend various meetings or events as needed.
• Ability to sit for long periods of time. The staff member frequently is required to reach with hands and arms. The staff member must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Ability to converse verbally and in writing with others regarding Zwiesel Fortessa Americas products and services with co-workers, vendors and customers.
• Ability to work under stress, interruptions and tight deadlines.
• Ability to read, analyze and interpret departmental operations and procedures.

Position open to all US residents legally authorized to work in the US. 

Full-time position (40-hour work week); 8-hour shift Monday through Friday.

We offer a competitive compensation package including medical, dental, vision, matching 401(k), company paid short and long term disability, generous paid time off, holiday pay, and employee discount.

All your information will be kept confidential according to EEOC guidelines.

We look forward to hearing from you!