Zalando Careers, Benefits, Review

Embracing diversity is critical to growing our business and building world-class teams. At Zalando, we want to empower people to express themselves, from our own employees to our customers and partners. We aim to actively contribute to a world where everyone feels included and valued. That’s why we are dedicated to foster an inclusive company culture that welcomes different perspectives and connects people with various backgrounds. We are proud that people from more than 140 different countries choose to work at Zalando. 

Our commitment to diversity and inclusion serves us in many ways. It helps us hire and retain more diverse talent which reflects our broad customer base. It supports the creation of fresh ideas and reduces blindspots so that we can deliver excellent service and products to all of our customers across Europe. It further helps us to engage in a dialogue with our partners and the entire industry, so that we can learn from each other and drive positive change together.

DISCOVER. LEARN. IMPROVE.

Internationality: We unite people from more than 140 countries, and approximately 43% of our employees are non-German citizens. To provide a welcoming culture we provide support from registration processes to mentoring along the way.

Women in Leadership: We are dedicated to increase representation of women in leadership positions and therefore strive to raise the percentage of female managers at the first level below the Management Board (SVPs) to 20% and at the second level below the management board (VPs) to 30% by 2022.

Inclusive Language: We aim to increase gender diversity and therefore review gender biased language when it comes to our job advertisements, include our diversity promise and focus on gender inclusive job titles for German job ads.

International Women's Day: Every year, a growing group of Zalando employees organised by Zalando's Diversity Guild host events and activities in celebration of Women's Day Celebration in March. We seek to raise awareness for creating more diverse and inclusive workplaces and foster an open discussion of how, we as an organisation, can improve.

Christopher Street Day: Zalando's employee LGBTQI+ group coordinates Zalando’s participation in PRIDE Month and Christopher Street Day parade each year. With those events we want to celebrate the LGBTQI+ community within Zalando and throughout Berlin.

Diversity Day: The Diversity Day, established by the Charta der Vielfalt, offers the opportunity to honour the importance of diversity as part of our mission. We celebrate the day with events in our warehouses and Customer Care office.

Mentorship Program: We launched a mentorship with the initial purpose to support women to develop into leaders and support access to new opportunities for everyone across the company. We help mentees find the right mentor, and shape their experience. More than 400 Zalando employees have participated in our pilot program, and we expect this to grow as an ongoing program.