Internship & Experiential Learning Manager
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
Essential Functions and Responsibilities:
- Lead the implementation and evaluation of comprehensive internship program with an emphasis on equitable access, expanding student participation, and collaboration with the colleges in building out programming.
- Consult with college leadership and program development to integrate internship experiences into academic curriculum.
- Work with employer partners and colleges to develop and assess learning outcomes for various internship and other experiential learning opportunities.
- Develop internship and other experiential learning business processes to standardize protocols.
- Ensure that developed protocols, processes and common language for internship experiences are utilized; continually evaluate and improve existing policies and procedures for internships and experiential education.
- Collaborate with WGU leaders in developing vision, strategic direction, and assessment of internship and experiential programs.
- Partner with multiple partnership teams in connecting with employer partners in the development of internship programs.
- Create and update internship resources including website resources and learning guides for students, employers, and university partners.
- Manage portfolio of academic programs that involve experiential learning and internships.
- Understand current legal, ethical and justice issues surrounding internships and be able to articulate these issues to relevant internal and external stakeholders.
- Collect and analyze internship data including internship participation, employer participation, and conversion/job offer rates; utilize data to inform decisions and initiatives.
- Collaborate with Internal Communications Specialist to develop a communications strategy, marketing opportunities to all relevant stakeholders.
- Serves as a resource and subject matter expert to WGU faculty, staff, colleges, and region/strategic teams regarding internships.
- Promote accessibility of internship opportunities ensuring that all opportunities are posted in Handshake.
Knowledge, Skill and Abilities:
- Demonstrated success in development, management, and assessment of internship and/or other experiential learning programs.
- Proven ability for critical thinking and flexibility for strategic decisions; able to work well with overarching managerial guidance for key program developments.
- Demonstrated effectiveness as a culturally competent professional with broad experience interacting with and supporting the needs of a diverse student population.
- Demonstrated understanding of and sensitivity to meeting the needs of the diverse academic, socioeconomic, cultural, disability and ethnic background of the student, community, and employee population.
- Well-developed skills in assessing organizational effectiveness and identifying areas of strength as well as needs for improvement.
- Excellent written, verbal, and interpersonal communication skills
- Strong organizational skills with ability to handle several projects simultaneously.
- Ability to utilize sound judgment and apply methods appropriate to problems and needs of clients.
- Ability to navigate complex organizational processes, student advocacy solutioning.
- Ability to develop, prepare and maintain a variety of records and reports and utilize student success data to inform decisions.
- Ability to build collaborative relationships characterized by mutual respect, trust, and commitment to shared goals.
Job Qualifications:
Minimum Qualifications:
- Bachelor's degree in Higher Education Administration, Business, Human Resources, Social Science, Communication, Counseling, a closely related field of study, or equivalent work experience
- Five (5) years of experience in career services with a strong understanding of career education from a student developmental perspective, career integration into the academic curriculum, experiential learning and employment, program development, and overall knowledge of career trends within higher education
Preferred Qualifications:
- Master’s degree in Higher Education Administration, Business, Human Resources, or other related discipline
- Experience fostering an inclusive environment, ensuring access to opportunity for all students and alumni, working with students and staff from diverse backgrounds
- Experience with Handshake or a similar application Smartsheet, SharePoint, and Salesforce
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
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