Name Change Administrator
Company Description
About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
Job Description
The Name Change Administrator supports the operations and initiatives of the Name Change Department. This role requires proven experience with Microsoft Word and Excel, along with strong analytical, problem-solving, research, and time management skills.
Essential Duties and Responsibilities
- Input, update, and correct owner information in the owner database (Account Inquiry).
- Receive and image incoming customer correspondence, including email.
- Prepare and process outgoing documents to owners.
- Review and process Customer Service Requests (CSD) according to departmental policies and procedures.
- Interact daily with in-house Customer Service departments and external vendors (e.g., title companies, attorney offices).
- Retrieve voicemails and return phone calls.
- Perform other duties as assigned.
Qualifications
- Ability to work under pressure in a high-volume environment.
- Ability to meet time-sensitive deadlines and handle confidential information.
- Impeccable attention to detail.
- Excellent multitasking and organizational skills.
- Ability to work quickly and efficiently.
Education and Experience
- High school graduate or equivalent required.
- Relevant industry experience preferred.
Language Skills
- Ability to read, analyze, and interpret payment histories.
- Ability to effectively present information and respond to questions from managers and other departments.
- Strong written and verbal communication skills with owners.
- Bilingual (English and Spanish) preferred.
Mathematical Skills
Proficient in addition, subtraction, multiplication, division, fractions, and percentage allocation.
Reasoning Ability
- Ability to solve practical problems.
- Ability to interpret a variety of instructions provided in written, oral, diagram, or schedule form.
Physical Demands
- May be required to stand, walk, sit, use hands to handle objects, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, talk, or hear.
- Occasionally lift and/or move up to 10 pounds.
- Specific vision abilities include close vision, distance vision, and depth perception.
- Reasonable accommodations may be made for individuals with disabilities.
Work Environment
- Work is typically performed in an office setting.
- Noise level is usually moderate.
- Reasonable accommodations may be made for individuals with disabilities.
Additional Information
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
St. Luke's is hiring a Patient Access Specialist to provide accurate registration, scheduling, and insurance support while delivering welcoming, patient-focused service at the Wood River Medical Center.
Serve Oregonians in the Baker City ODHS office as an Eligibility Worker, conducting in-person interviews and determining enrollment and ongoing eligibility for state benefit programs.
Provide welcoming, professional front-desk and administrative support for the Security Department at Saint Mary of Nazareth Hospital, serving staff, physicians, and visitors in a healthcare setting.
Lead WCK’s donor-facing operations as Manager, Donor Experience—overseeing acknowledgements, pledges, matching gifts, and piloting AI tools to deliver timely, human-centered stewardship at scale.
Destination Knot is hiring remote Customer Service Representatives to help clients research and book hotel and cruise accommodations with a focus on excellent service and attention to detail.
Prime Healthcare Medical Group is hiring a Patient Service Representative to manage front-desk operations, appointment scheduling, and patient communications at its Joliet Neurology clinic.
Aaron’s seeks a Customer Accounts Advisor in Atlanta to manage customer accounts, drive lease renewals and collections, and provide exceptional in-person and phone-based customer support.
Truist is seeking a client-focused Universal Banker in Westhampton (Richmond) to handle transactions, educate clients on digital solutions, and support sales and IRM activities.
Act as the central contact for guests at The Dunlin, managing calls and service requests to ensure timely, professional, and personalized guest experiences.
Experienced Service Delivery Manager needed to lead MSP-focused Help Desk Services at Kaseya, ensuring consistent, high-quality customer support and continuous process improvement.
Plasmidsaurus is hiring a Customer Support Specialist to provide fast, accurate Tier 1 support and help scientists get the most from its DNA sequencing services.
Limelight Aspen is hiring a seasonal Concierge to provide expert local recommendations, manage guest arrivals/departures, and deliver exceptional guest service during the winter season.
Provide frontline support for TrueLark customers by resolving inquiries, guiding product use, and escalating issues to ensure a smooth, high-quality customer experience.
As an innovative and dynamic company, Westgate Resorts promotes a positive and fulfilling work environment by investing in its employees in many different ways. By providing a multitude of outstanding benefits, discounts, development opportunities...
21 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
