Fast Facts

WGU is seeking a Publication Specialist responsible for coordinating publication projects, ensuring quality assurance, and managing vendor relationships. Join a mission-driven team focused on expanding access to higher education through innovative online programs.

Responsibilities: Coordinate publication projects for multiple colleges, update content, respond to feedback, maintain courses, and provide training.

Skills: Strong communication skills, proficiency with Microsoft Office, project management, and vendor relationship management.

Qualifications: Three years of experience in publication or related field preferred; Bachelor's degree and experience with software testing is a plus.

Location: Salt Lake City Office, United States of America

Compensation: $21 - $31 / Hourly

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Services 206Pay Range: $21.97 - $31.87

Job Description

Essential Functions and Responsibilities:

•  Coordinates publication projects for multiple colleges, which includes publishing new content and updating existing content.
• Responds to and incorporate student and staff feedback into courses and assessments.
• Collaborates with cross functional teams to maintain courses and assessments.
• Ensures quality assurance processes are completed prior to the launching course enhancements. systems.
• Works with development teams to develop production schedules and publication tasks ensuring a successful launch.
• Monitors work quality of the publication team and provides feedback to ensure quality products are published.
• Provides training to team members on systems use and publication processes.
• Creates documentation for publication processes and training.
• Develops and maintains relationships with vendors.
• Tracks and manages system repairs and enhancements.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Strong oral and written communication skills.
• Proficiency with Microsoft Office programs.
• Ability to problem solve.
• Detail-oriented approach.
• Ability to manage and coordinate multiple projects.
• Ability to manage vendor relationships.

Job Qualifications:

Minimum Qualifications:

• Three years of experience in publication, marketing, data entry or a related area, which includes data entry and coordinating projects

Preferred Qualifications:

• Bachelor’s degree in Communications, Marketing, English, or a related field of study
• Experience with software testing and quality assurance
• Experience working with software development vendors

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.