Site Reliability Engineer

Wellfit is the dental industry’s fintech solution, breaking down financial barriers so patients, providers, employers, and payors can all access better care. As a healthcare fintech innovator, we’re transforming the patient journey and redefining what’s possible in dental care.

About the Role:

We are seeking a Site Reliability Engineer (SRE) with deep expertise in monitoring, debugging, and optimizing Azure App Services. This role is critical in ensuring our platforms remain reliable, performant, and scalable as we continue to grow.

You’ll combine hands-on Azure experience with code-level debugging, observability best practices, and automation to prevent issues before they occur, drive down MTTD/MTTR, and deliver an exceptional experience for patients and providers. If you thrive at the intersection of infrastructure, development, and performance, this is the role for you.

What You’ll Do:

Monitoring & Debugging

• Design, implement, and fine-tune monitoring systems for Azure-based applications.

• Build custom dashboards with Azure Application Insights, Azure Monitor, and related tools.

• Analyze logs, metrics, and traces to proactively troubleshoot performance and reliability issues.

• Apply proficiency in C#, .NET, Angular, and SQL for code-level debugging and issue resolution.

Azure App Service Expertise

• Optimize application performance through a deep understanding of Azure App Service architecture.

• Configure, manage, and scale App Service environments for multiple applications.

Azure Tooling & Automation

• Leverage Diagnose and Troubleshoot Tools, Kudu, and PowerShell scripting to resolve application and infrastructure issues.

• Automate monitoring, alerting, and remediation workflows to improve reliability and reduce toil.

Application Performance Monitoring

• Use tools like Grafana, Prometheus, or other APM platforms to optimize system health and application performance.

• Stay adaptable and quickly learn new monitoring tools and frameworks as needed.

Collaboration & Communication

• Partner closely with developers and operations to design effective monitoring solutions.

• Document and communicate findings, solutions, and RCA reports with clarity and impact.

What We’re Looking For:

• Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).

• Proven SRE experience with a focus on monitoring, debugging, and incident response.

• Extensive hands-on work with Azure App Services, Application Insights, and Azure Monitor.

• Skilled with Diagnose and Troubleshoot Tools, Kudu, and PowerShell scripting.

• Strong programming fundamentals with the ability to read and troubleshoot .NET/C# and Angular code.

• Experience in on-call operations, incident response, and RCA writing.

• Bonus: Experience with Grafana/Prometheus, DataDog/Dynatrace, Azure Front Door, CDN, Function Apps, WebJobs, Service Bus, or Event Hub.

• Excellent communication, collaboration, and problem-solving skills.

• Azure certifications are a strong plus.

Why Wellfit?

• Make an Impact: Your work will directly shape the financial backbone of one of the most innovative healthcare fintech companies in the U.S.

• Work Flexibly: Hybrid model based in Dallas with 3 days/week in-office.

• Comprehensive Benefits: Full medical, dental, vision, and generous PTO.

• Invest in Your Future: Competitive salary, bonus eligibility, and 401(k) matching.

• Fast-Growth Environment: A rare opportunity to grow with a profitable startup on a national trajectory.