Sr. Business Consultant - job 1 of 2

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Reporting to the Head of New Revenue, Services Revenue & Commercialization Team (SRCT), the Senior Consultant will play an important role in driving the strategy and GTM of initiatives across Client Services – with a goal of making global Client Services a USD1B+ organization. This person will be a key member of the team that creates new areas of Client Services value that can be provided to Clients and monetized.  The ideal candidate will have a strong experience at the intersection of Sales, Product Management and Project Management. The role will work closely with Client Services teams and leadership, as well as partners in Sales, Product and Finance across the globe. This role requires continual conceptualization and operationalization of innovative ideas for CS service offerings that add value to our clients.

Essential Functions

The successful candidate will apply a diverse skillset and deliver on the following responsibilities:

• Become an expert on the various global markets, the clients therein and their needs
• Provide fact-based understanding of global and regional competitive landscape and market opportunities
• Perform quantitative and qualitative analyses/modeling to develop practical and actionable solutions for addressing existing and emerging customer needs
• Identify issues, gaps, trends and growth opportunities for Visa aimed at delivering surplus value to clients and sustained profitability to Visa
• Maintain a pipeline of short and long-term revenue opportunities and services
• Determine feasibility, usability, viability and scalability of the ideas through prototypes, pilots and product trials
• Partner cross-functionally and across regions to build, launch and scale services e.g. in Managed Services, VCA collaboration and THRIVE (or other areas as required)
• Create go-to-market strategies to commercialize the ideas inclusive of defining value proposition, socialization & communication strategy, offering positioning, marketing plan, distribution plan, customer journey, personas, use cases, competitive analyses, etc.
• Build regional playbooks to support execution of all strategies co-created with regional and functional counterparts. This includes creating business proposals with financial models and working alongside CS functional area owners and pricing teams to create the roadmap for change.
• Develop an effective tracking mechanism that monitors operational performance, KPIs/OKRs, product regional penetration, monetization targets and progress towards all strategic objectives
• Collaborate with product, sales and other matrixed functions to facilitate the sharing of important and relevant business and client information that results in aligned decision making and superior execution to achieve business objective

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Experience and advanced proficiency with Tableau and/or Microsoft Power BI
• Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor and attention to detail
• Advanced proficiency with MS Excel, PowerPoint, and SharePoint. Proficient with the following MS Office applications: Outlook, Word and Visio
• Self-starter with the ability to manage multiple priorities while working cross-functionally in a matrixed organization
• Curiosity to understand the business across multiple markets
• Experience in establish productive working relationships with staff and management at all levels
• Ability to set priorities and manage expectations while working as part of a team or independently
• Strong verbal, written, presentation, and interpersonal skills are required
• Experience working in a client facing role
• Proficient with MS Power Automate and Power Apps
• Experience in payments industry
• Knowledge of project management standards
• Strong storytelling ability to convey relevant information and recommendations in written and verbal form to obtain buy in from stakeholders

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 127,400 to 195,750 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.