Director, Strategic Revenue Growth

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Director, Strategic Revenue Growth will join the Strategic Initiatives and Transformation Office (SITO) in Client Services, a team established to support the function’s top priorities and shape CS’s multi-year strategy.  This role will directly support key strategic revenue Initiatives to drive CS 2030 Monetization strategy. The ideal candidate will have experience at the intersection of business strategy, financial planning & analytics, and project management. The role will work closely with Client Services teams and leadership, as well as partners in Sales, Product and Finance across the globe. This role requires continual conceptualization and operationalization of innovative ideas for CS service offerings that add value to our clients. The successful candidate will apply a diverse skillset and deliver on the following responsibilities: 

Essential Functions

Strategy Development and Execution

• Develop the strategy and implementation aspects of the CS Monetization and Value Initiative, which focusses on the transformation of Client Services to a value focused monetization model to drive sustainable revenue growth. Including regular assessment to ensure that investment is being directed to the highest-impact, highest-growth initiatives that support both CS2030 and Visa 2030 Strategy.
• Create business proposals with financial models, working alongside CS functional area owners and pricing teams to create the roadmap for change.
• Develop insights that help prioritize and accelerate Visa's growth and strengthen stakeholder engagement by leading priority initiatives.
• Provide fact-based understanding of competitive landscape / market opportunities.

Revenue Operations COE

• Develop an effective tracking mechanism that monitors operational performance, KPIs, and progress towards targets and strategic objectives (OKRs)
• Be the CS revenue operations SME by collaborating with stakeholders from CS, Pricing, Finance, Product, Legal to operationalize revenue initiatives, optimize billing process, and ensure accurate revenue reporting.
• Perform quantitative analysis and financial modeling to develop practical solutions and actionable recommendation for complex and ad-hoc revenue initiatives across CS organization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Experience in management consulting, financial planning, business operations, or product development
• Experience working with financial indicators to measure business performance. Significant focus on building revenue and growth ideas
• Strong analytical skills, with demonstrated intellectual and analytical rigor
• Demonstrated ability to communicate complex issues in a clear, concise and impactful way – turning research & hard numbers into compelling stories and useful strategic insights to a variety of stakeholders
• Strong attention to detail and achieving results, with an emphasis on “how” work is being accomplished.
• Ability to set priorities and manage expectations while working as part of a team or independently
• Strong verbal, written, presentation, and interpersonal skills are required
• Proven ability to establish productive working relationships with staff and management at all levels
• Strong commercial acumen and experience in payments industry
• Knowledge of project management standards
• Advanced skills in MS Excel and PowerPoint

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 151,600.00 to 222,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.