Implementation Specialist (Accounting) - Aplos

About Velora:

We’re excited to share that Aplos, Raisely, and Keela have come together to form one unified company, Velora, with a shared mission: to help nonprofit organizations thrive. While we continue to offer the products you know and love, we now operate as one team, dedicated to making nonprofit work easier, more impactful, and more sustainable.

Together, our combined expertise spans fundraising, donor management, financial tracking, and communications—offering a powerful suite of tools designed to reduce complexity so nonprofits can focus on what matters most: making a difference.

We’re one company with 3 products all servicing customers in the impact space. Working at Velora means that you have the opportunity to build one or across all our products.

We have a combination of merged teams and also teams dedicated to one specific product and you can find details about the work through our job descriptions under the “about the role” section.

About the role:

Location: US and Canada

** We're only able to hire in the following states for US applicants: California, Colorado, Georgia, Florida, Idaho, Maryland, Massachusetts, North Carolina, Nevada, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington

*** We're only able to hire in the following provinces for Canadian applicants: British Columbia, Alberta, Ontario

With Aplos, nonprofit groups of every shape, size, and mission can seamlessly run their finances and operations, manage their business and bottom line, and proactively engage their communities and donors when it matters most. We’re a remote team, spread across North America (with peers all over the world).

Aplos is the largest nonprofit & church management software on the market. We’ve served over 40,000 organizations since our inception in 2009. Our all-inclusive platform provides a dynamic CRM, fundraising & giving tools, online donations & payment processing, built-in fund accounting system, integrated payroll, email marketing, website builder, and much more.

We are seeking an Implementation Specialist responsible for leading implementations in our fast-growing professional services department. Working with a dynamic team, your primary responsibility will be to partner with clients and internal stakeholders to drive successful implementations. If you thrive on collaborative problem solving and helping clients reach their goals, this position is for you.

What will you be doing (your role)?

• Work with multiple customers simultaneously to successfully manage and implement new clients and their data
• Develop deep knowledge of the Aplos software including expertise implementing and using Aplos while staying current on the latest product features and enhancements
• Provide technical accounting expertise and recommendations to customers through consultative product set up, calls, and follow up with users
• Provide strong project management, consulting, communication, and leadership skills managing expectations and delivering high quality solutions on-time and within scope and budget
• Practice teamwork and collaboration within services, customer success, and sales to effectively coordinate project execution and hand-off to support

• 2+ Years of public accounting experience including performing comps, reviews, and audits, or comparable experience.
• 1+ years of experience in software implementation, project management and/or customer engagement
• Outstanding customer services skills with strong desire to create value, solve problem and delight customers
• Clear understanding of accounting best practices and GAAP; familiarity with non-profit/church accounting
• Tech savvy and passionate about learning and managing multiple softwares at once; Familiarity with various accounting software platforms
• Strong Microsoft Excel skills including the ability to use advanced functions
• Excellent written and verbal communication skills
• Excellent organizational skills with the ability to multitask
• Quick learner and someone who is a go-getter
• A team player

• 💵 Salary – The salary range for this role is $55,000 - $65,000 USD for US candidates and $55,000 - $67,000 CAD for Canadian candidates. Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location. We strive to provide competitive compensation and commensurate with experience.
• 🏝️ Remote work & leave –
• Canada: Everyone gets 4 weeks paid leave plus 11 days of public holidays, as well as an ‘end of year shutdown’ which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave.
• US: US employees are eligible for open or paid discretionary time off (take time when you need it), plus 11 days of public holidays, as well as an ‘end of year shutdown’ which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave.
• 🌴Work remotely – We’re a remote-first company - live and work wherever you’re happiest.
• 🤷Training – We’ll support you when you want to learn new skills or pay for conference or course tickets.
• ❤️ Health Coverage & RRSP - We offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on RRSP for employees located in Canada and 401K for employees in the US

If you have any questions or require accommodations in the interview process, please reach out to [email protected].

Aplos, Keela and Raisely’s Commitment to Equal-Employment, Diversity, Inclusion, and Equity

We know with diversity comes strength. Aplos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.