Front Office Coordinator - job 1 of 3
Company Description
You are someone that lives a life of purpose making a meaningful impact on people’s lives. You are someone that has a passion for helping people and thrive in a fast-paced active lifestyle environment. You enjoy working with a team that is committed to providing the best care and fostering an environment where you can flourish as a professional. If this resonates with you then Sports Physical Therapy is the right fit for you.
Job Description
Under the supervision of the Director of Operations this position provides leadership and administrative support to the clinic by effectively running the front office. Must exercise independent judgment to plan, prioritize, and organize the workload required to complete tasks assigned. Must have superior customer service, people skills, good time management, decision making, communication, accounting, organizational and interpersonal skills. Along with an ability to manage daily problem solving independently and efficiently.
- All daily administrative duties
- Greet and welcome patients, check patients in and create a memorable experience
- Create a WOW experience with each interaction
- Provide amazing customer service
- Formulate and build relationships with patients , physicians and staff
- Schedule patients for the entire duration of their plan of care
- Answering multi-line phone system
- Intake of patients, gathering patient demographics and insurance information, coordinating referrals and patient charts.
- Working closely with the Physical Therapists to facilitate optimum patient care and communication.
- Obtaining authorizations for treatment.
- Collecting patient co-pays and assisting the billing office in the collection of patient balances
- Performs special projects and duties as assigned.
Why work for SPT?
- 401k Plans Offered
- Comprehensive benefit package (Medical, Dental, Vision)
- Short Term & Long Term Disability
- Life Insurance
- Employee Discount Buying Program
- Employee Assistance Program
- Generous PTO
- Individual education to support professional growth
Qualifications
- A team player with outstanding customer service and communication skills
- Motivated and eager to establish a presence in the community
- Exhibits independence and the ability to work with minimal supervision
- Proficient in computer skills
- Ability to multi task and work well under pressure.
- Professional appearance
- Team player and detail oriented
Additional Information
The anticipated base salary range for this position is $20.00 - $24.00 an Hour. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. The Company's incentive compensation plan is subject to change. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.
Average salary estimate
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