Principal Product Manager, Underwriting

The Team: 

Upstart’s Underwriting team is composed of Machine Learning research scientists, data scientists, and software engineers, on a mission to improve the accuracy of our credit risk and underwriting models, with a focus on our flagship product (Personal Loans) and building the platform to unlock innovation in other product lines. This team advances our ML innovation engine and brings new research ideas, across model innovations and new data sources, into the hands of our end consumers, thereby delivering the best rates for all. 

As the Principal Product Manager, Underwriting at Upstart, you will  ship core improvements to our machine learning models, with a focus on credit risk and underwriting. You will drive the strategic direction and day-to-day execution of a cross-functional technical team of research scientists, data scientists, and software engineers that ship model improvements for our flagship Personal Loans product. You will own and manage key vendor relationships with external data sources leveraged by our machine learning team and build a roadmap to expand and diversify those data sources as we pursue our mission of best rates for all. 

How you’ll make an impact

• Conduct user research, analyze portfolio performance, and manage stakeholders to drive consensus towards a roadmap for our credit underwriting models
• Identify new opportunities to improve the accuracy and speed of credit underwriting decisions 
• Write detailed requirements; manage agile processes to ensure consistent execution and accurate timelines across engineering and machine learning teams
• Make smart trade-offs to inform the ongoing product roadmap, prioritizing the features with the highest ROI and experimenting when necessary
• Deliver improved credit performance for our lending partners and investors while advocating for an excellent customer experience
• Demonstrate and encourage best practices in product management by working with other PMs throughout the company

Minimum Qualifications 

• BA/BS in Economics, Computer Science, Electrical Engineering, Mathematics, Statistics, a related technical field, or equivalent practical experience.
• 5-7 years of product management experience. 
• Knowledge of machine learning workflows (e.g. model training, online inference, feature management, etc.) 
• Experience working with a machine learning team to ship models into production.
• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends; excellent problem-solving, organizational and analytical skills.
• Passion and aptitude for credit and financing-related economic concepts.

Preferred Qualifications

• Work experience in credit risk and underwriting 
• Work experience in machine learning, data science, or analytics
• Demonstrated ability to excel in informal or formal product leadership responsibilities.

Position location This role is available in the following locations: Remote

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

What you'll love: 

• Competitive Compensation (base + bonus & equity)
• Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 
• 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
• Employee Stock Purchase Plan (ESPP)
• Life and disability insurance
• Generous holiday, vacation, sick and safety leave  
• Supportive parental, family care, and military leave programs
• Annual wellness, technology & ergonomic reimbursement programs
• Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
• Catered lunches + snacks & drinks when working in offices

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