Center Manager

Are you ready to make a profound impact on children's and families' lives while advancing your healthcare management career? UNIFI Autism Care is seeking a dynamic and compassionate Center Manager to join our team!

As our Center Manager, you'll play a crucial role in our therapy center, ensuring seamless operations. More importantly, you'll be the heart of our clinic, fostering a warm and welcoming environment for our patients and staff, making you an integral part of our team.

If you have a talent for multitasking, excellent communication skills, and a passion for helping others, we want to hear from you! Join UNIFI Autism Care and be part of a mission-driven organization that not only values diversity but actively promotes a positive company culture, where everyone is respected, appreciated, and included.

Essential Duties and Responsibilities

• Oversee the center's daily operations and administrative tasks
• Ensure the front office runs smoothly and is well-maintained
• Manage opening and closing responsibilities
• Act as a liaison between clinical staff and parents
• Lead and supervise up to 100 personnel as the center expands
• Responsible for staff's weekly schedules and patient appointments
• Order necessary supplies and equipment, replenishing as required
• Report and coordinate the resolution of facilities-related issues, working closely with vendors and maintenance teams
• Strong customer service skills and ability to create a customer-focused culture
• Dedication to fostering inclusion and belonging for all
• Adhere to and enforce company Standard Operating Procedures (SOPs).

Knowledge, Skills, and Abilities

• Leadership Skills:
• Strong leadership and people management capabilities
• Ability to coach and motivate teams to advance clinic goals
• Addressing conflicts constructively and finding solutions
• Healthcare Operations:
• In-depth knowledge of day-to-day center workflows
• Ability to streamline processes and enhance efficiency
• Directly responsible for center-level financial performance
• Technology & Analytics:
• Proficiency in using EHR/practice management software
• Ability to analyze center metrics and data to identify issues and opportunities
• Skilled at leveraging data to drive decisions
• Communication Skills:
• Excellent verbal and written communication abilities
• Skilled at effective communication across diverse roles and backgrounds
• Talent for ensuring patient satisfaction and engagement
• Organizational Skills:
• Proficiency in project management
• Balance multiple responsibilities and tasks
• Sharp attention to detail

Experience and Education

• Minimum of two years managing a healthcare facility
• Experience interacting positively with patients
• Associate degree in healthcare administration preferred
• High school diploma or equivalent required

Physical Requirements

The physical requirements described here are representative of those that an employee must meet to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

While performing the position's duties, the Center Manager must be able to operate standard office equipment and keyboards and talk and hear (both in-person and by telephone).

They are also required to lift and carry up to 30 lbs. frequently.; stand, walk, stoop, climb stairs, use hands and fingers to feel, grab, handle, and type, and arms to reach and lift.

Travel

The Center Manager may occasionally travel for in-person meetings, conferences, or training. Travel time is paid, and mileage can be expensed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

UNIFI is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital or partnership status, military status, disability status, or any other characteristic protected by law.

• Enjoy a highly competitive starting salary starting

• Invest in your future with a 401(k) plan with company match.   

• Access comprehensive medical, dental, and vision insurance coverage for your well-being. 

• Enjoy a generous time-off package with 24 total days annually: 15 days of Paid Time Off (PTO) and 9 paid holidays for work-life balance. 

• Embrace a Monday through Friday schedule, ensuring a healthy work-life balance.   
• We deeply value and prioritize the well-being of both our team members and patients, fostering a supportive and caring environment for everyone in our UNIFI family.