Implementation Engineer
Cloud is now one of the biggest business expenses—and one of the hardest to manage.
At Finout, we’re not just shedding light on spend—we’re giving companies the power to make smarter, faster, and more strategic decisions about the cloud.
We’re trusted by brands like The New York Times, Wiz, Elastic, SiriusXM, and Lyft, and backed by top-tier investors with over $85M raised. In just 4 years, we’ve grown to 100+ people across Tel Aviv and New York—and we’re just getting started.
If you’re looking to build something big, solve real problems, and grow fast—we’d love to meet you.
About the Role
We are building out a brand new implementation engineering team to ensure our customers are onboarded to the application quickly and comprehensively. You will play a critical part in ensuring the seamless onboarding of our customers onto our platform post-contract signature. This role is ideal for a technically adept individual with strong problem-solving skills, a customer-first mindset, and a passion for delivering exceptional implementation experiences.
This is a unique opportunity to join a quickly accelerating startup in a hot space and make an outsized impact to the trajectory of the company.
We offer a competitive on-target earnings range of $150,000 - $180,000.
What you’ll do:
Customer Onboarding:
Lead end-to-end onboarding—from discovery to go-live—ensuring platform setup aligns with customer goals.Platform Integration:
Support API, cloud storage, and data integrations; troubleshoot technical issues during setup.Solution Design:
Customize configurations and workflows to support FinOps use cases and recommend best practices.Project Management:
Own onboarding timelines and deliverables, serving as the main technical point of contact.Training & Support:
Deliver training, documentation, and post-launch support for a smooth handoff to account management.Feedback & Improvement:
Gather onboarding feedback and collaborate with Product/Engineering on enhancements.
What We’re Looking For:
2-3 years experience in a technical implementation or customer-facing role, ideally within a SaaS environment.
Comfort with AWS, GCP, and Azure administration.
Strong understanding of APIs, data structures, and integration workflows (e.g., REST, JSON, XML).
Familiarity with FinOps principles is a plus.
Excellent project management and organizational skills, with the ability to manage multiple implementations concurrently.
Strong problem-solving abilities and a proactive approach to addressing customer needs.
Exceptional communication and interpersonal skills, capable of translating technical concepts to non-technical audiences.
Experience building and leading customer onboarding in a hyper-growth startup a plus
Our Values
We're a hybrid company with a big vision and a startup soul. If you’re excited to help shape the future of cloud infrastructure and join a team that cares deeply about what (and how) we build—we’d love to meet you.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Lead Saint Anselm College’s conference and event services to expand external business, ensure high-quality on-campus events, and manage operational, financial, and staff responsibilities.
SecureBio is hiring an Operations Manager to lead IT, program operations, finance support, and office management at its Kendall Square headquarters.
Athletico seeks a friendly, organized Front Office Coordinator Float to support multiple Northern Iowa clinics by managing patient check-in/out, scheduling, insurance verification, and billing with exceptional customer service.
Represent the BOK Center as a Part-Time Ticket Seller, managing ticket sales, will call, and customer service at a busy live-event venue.
Carenet Health is hiring a remote Healthcare Customer Service Representative to make outbound calls, schedule appointments, and support patients with benefits and care coordination.
MCI is hiring bilingual (English/Spanish) Toll Customer Service Agents in Tampa to handle walk-up and inbound toll inquiries, process payments, and resolve account issues for the Tampa Hillsborough Expressway Authority.
NovaCare Prosthetics & Orthotics is hiring an Insurance Verifier in Fond du Lac to manage patient insurance eligibility, enter benefits, and support billing operations.
Lead and scale a world-class global Customer Success organization at WorkWave, owning customer adoption, retention, expansion, and key CS metrics across multiple product portfolios.
Be the gracious, polished first impression for Baccarat Hotel New York, providing elevated guest service, VIP engagement, and support for private events in a luxury setting.
Southcoast Health is hiring a Patient Access Representative to manage patient check-ins, scheduling, and front-desk administrative duties at our Dartmouth primary care clinic.
Serve as the welcoming face of Massage Envy Maple Grove by providing exceptional customer service, booking appointments, and driving membership and retail sales while enjoying competitive pay and benefits.
Aptihealth is hiring an on-site Practice Support Specialist in Clifton Park to manage front-desk operations, handle patient and partner inquiries, coordinate scheduling and eligibility checks, and keep the office running smoothly.
Grammarly seeks a data-driven Customer Success Content Manager to create scalable digital programs and content that increase enterprise customer adoption and retention.
Provide friendly, accurate front-desk service and reservation support at the Royal Sonesta Chase Park Plaza while ensuring guest satisfaction and secure handling of cash and payments.
Provide warm, efficient front-line support as the Customer Experience Coordinator at VEG Princeton, ensuring pet parents receive clear communication, empathy, and a seamless visit.
SpringRole is the first professional reputation network powered by artificial intelligence and blockchain to eliminate fraud from user profiles. Because SpringRole is built on blockchain and uses smart contracts, it's able to verify work experienc...
54 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
