Business Data Analyst

We have an exciting opportunity for a Business Data Analyst at UL Standards & Engagement. This is a hybrid opportunity based in our Raleigh-Durham, NC office. 

The Business Data Analyst will support technology enabled services and initiatives to advance the mission of UL Standards & Engagement (ULSE) to make the world safer, more secure, and sustainable. The Business Data Analyst will contribute to data governance, automation of data workflows and continuous improvement of reporting tools, and user experience optimization. Leveraging statistical and technical knowledge, the Business Data Analyst will identify trends, and develop recommendations that support data-driven decisions and strategic priorities. 

UL Standards & Engagement: 

At UL Standards & Engagement (ULSE), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have created new safety standards and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking tough questions because we believe a safer world begins with knowledge. 

Build a safer, more secure, and sustainable future with us. Join us and work with our Standards teams who develop the standards required to put that knowledge into practice. 

What you’ll learn and achieve: 

As the Business Data Analyst, you will play a key role in the rapid growth of UL as you: 

• Provide functional and operational support of technology software and systems. Drive continuous improvement of technology solutions and identify opportunities to meet evolving stakeholder needs and ULSE strategic objectives. 

• Develop and maintain dashboards and reports by integrating data from multiple sources to convey complex information clearly, ensuring accuracy, timeliness, and alignment with organizational goals. 

• Document data models in the Data Catalog with detailed entity relationships, data flows, and metadata definitions to support data governance, analytics, and cross-functional understanding across teams. 

• Continuously monitor, clean, and validate data to maintain high standards of data quality and completeness, proactively identifying and resolving anomalies or gaps in datasets. 

• Conduct in-depth data analyses using traditional and advanced statistical methods to identify trends, assess program effectiveness, and deliver meaningful, data-driven insights for decision-making. 

• Build and maintain relationships with key stakeholders. Collaborate with internal teams to understand reporting needs, design and deliver actionable insights, assist with developing automated ETL solutions, and transform complex data into clear, creative visualizations (graphs, tables, charts). 

• Partner with vendors and service providers, ensure effective communication, service delivery and contract compliance. 

• Support end-to-end projects, execute activities across the project lifecycle, and ensure timely and high-quality deliverables. 

• Apply end-to-end solutions and implement proactive strategies to address complex, undefined, and ambiguous challenges. 

• Collaborate within the team to ensure team-level goal achievement and enable successful adoption and integration of technology solutions. 

• Support and facilitate internal and external meetings. Prepare meeting agendas, presentations, and other deliverables. 

• Maintain continued awareness of industry trends, emerging technologies and best practices to continually improve performance and effectiveness of technology solutions. 

• Independently execute tasks that range in complexity and scope. 

• Perform other duties as directed. 

What you’ll experience working at UL Standards & Engagement: We have pursued our mission of working for a safer, more secure, and sustainable world for nearly 130 years, embedding conscientious stewardship into everything we do. 

• People: Our people make us special. You’ll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today’s global challenges require. 

• Interesting work: Every day is different for us here. We see what’s on the horizon and use our expertise to build the foundations of a safer future. You’ll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good. 

• Grow and achieve: We learn, work, and grow together through targeted development, reward, and recognition programs.  

• Values. Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our values, we inspire the trust essential to fulfilling our mission and foster partnerships that enable us to pursue a beneficent future in which we all can thrive. 

• Total Rewards: All employees at UL Standards & Engagement are eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans and a generous 401k matching structure of up to 5% of eligible pay. Moreover, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you may be able to discuss flexible working arrangements with your manager. We also provide employees with paid time off, including vacation, holiday, sick, and volunteer days. 

What makes you a great fit: 

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes: 

• Practical application and strong technical acumen in implementing effective data and technology solutions. 

• Project management skills with experience developing comprehensive project plans, identifying and mitigating risks, and managing project resources to deliver successful outcomes. 

• Problem-solving skills and experience analyzing and addressing issues with expertise in developing and implementing contingency plans. 

• Communication, presentation and facilitation skills, with ability to communicate key concepts and information to both technical and non-technical audiences. 

• Positive and collaborative interpersonal skills, with proven capability in fostering collaboration and partnership across teams to develop solutions with broad impact. 

• Strategic thinker with ability to innovate and adapt in a dynamic industry landscape. 

Professional education and experience requirements for the role include: 

• Bachelor’s degree. Advanced degrees are preferred. 

• Minimum 3 years of related work experience. 

• Strong understanding of data modeling concepts and integration with proficiency in Microsoft Power BI, including DAX functions, Power Query, creating interactive dashboards, reports and visualizations. 

• Experience automating ETL processes across multiple data sources. 

• Experience with statistical programming languages such as Python, R or similar, is a plus. 

About UL Research Institutes and UL Standards & Engagement 

UL Research Institutes and UL Standards & Engagement are nonprofit organizations dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summit of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.  

Our affiliate, UL Solutions, stands alongside us in working for a safer and more sustainable world.  UL Solutions conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools, for customers around the world. 

To learn more, visit our websites UL.org and ULSE.org.