Customer Service Representative III - job 1 of 4
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
Type of Position:
Customer Service
Workstudy Position:
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas, FayettevilleFounded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.
Department:
Collections
Department's Website:
Summary of Job Duties:
The Customer Service Representative III serves as the first point of contact for customers seeking assistance with parking services. This role involves responding to inquiries, resolving parking issues, processing payments and appeals, and providing clear, courteous communication in-person, over the phone, and via email.This position is governed by state and federal laws and agency/institution policy.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications:
Minimum Qualifications:
High school diploma or equivalent
At least one year of customer service or administrative experience
Preferred Qualifications:
Associate degree from an accredited institution of higher education
At least two years of cashier experience
Proficiency in Spanish and English
Knowledge, Skills & Abilities:
Proficiency with computers and standard office software
Knowledge of or ability to learn parking regulations and systems
Knowledge of basic mathematics
Strong communication and problem-solving skills
Ability to maintain professionalism in difficult and stressful interactions
Ability to research files, verify information, and complete forms and applications
Ability to compile data, prepare reports, and maintain files
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants:
Pre-employment Screening Requirements:
Criminal Background Check, Financial Credit Check, Motor Vehicle Reports Check, Sex Offender RegistryThe University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:
Standing, Walking
Occasional Physical Activity:
N/A
Benefits Eligible:
YesAverage salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Support patient care at UAMS as a Pharmacy Technician (I–IV) performing medication dispensing, on-campus delivery, inventory management and compliance tasks for the Meds-to-Beds and outpatient pharmacy programs.
UAMS is hiring an APRN or PA to deliver dermatologic oncology patient care, perform skin procedures, and collaborate across surgical, medical, and radiation oncology teams at its Little Rock campus.
Be the friendly, organized face of a River North chiropractic clinic, guiding patients from check-in to check-out and growing into clinical or leadership roles through paid training.
Provide empathetic, accurate scheduling and support as a remote Customer Service Representative helping members arrange non-emergency medical transportation for Ibex.
Be the welcoming, patient-focused front-line team member at TVG‑Medulla's West Addison clinic, managing scheduling and patient flow while receiving paid clinical training and clear growth paths.
Serve as the welcoming point of contact at our Richfield outpatient physical therapy center by handling registration, scheduling and insurance tasks as a part-time Patient Service Specialist.
California Closets is hiring a part-time Customer Liaison to handle appointment scheduling, front-of-showroom duties, and client communications to ensure a polished customer experience.
Be the friendly, organized clinic professional who guides patients from check-in to check-out while supporting clinic operations and learning clinical skills.
Raffles Boston seeks a personable Front Desk Agent to deliver attentive luxury service and efficiently manage guest arrivals, departures, and requests.
Provide front-desk patient registration, scheduling, insurance verification and cash handling for Atrium Health Myers Park OB/GYN while delivering compassionate, patient-centered service.
Support campus operations and guest experiences by providing friendly, organized front-desk and appointment scheduling coverage as a Substitute Guest Service Representative at Tricoci University.
The HB Horn YMCA is hiring a part-time Member Service Representative to provide excellent front-desk customer service, handle membership transactions, and promote YMCA programs and values.
Work remotely as a Resolution Center Call Center Specialist to resolve customer inquiries across phone, email, and chat while helping maintain high satisfaction and resolution rates.
Lead Save More Marketplace's customer service team to elevate customer satisfaction and streamline operations in a fast-paced retail environment.
Provide friendly, efficient front-desk support for ambulatory patients by handling registration, scheduling, insurance checks and general administrative tasks during per-diem 12-hour weekday shifts.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
