Associate Director, Information Technology

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Closing Date:

09/04/2025

Type of Position:

IT SupportNo

Job Type:

RegularNo

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Advancement Partnerships and Strategy

Summary of Job Duties:

The Associate Director, Information Technology serves as a strategic partner and colleague of the Advancement team and supports the growth and development of philanthropy and engagement at the University of Arkansas. The Associate Director serves as a key member of the Information Technology/Data Management team and supports Advancement in maintaining the Affinaquest Advancement RM, Customer Relationship Management (CRM) database.

Provides technology support services to the Arkansas Alumni Association and assists with building and maintaining integrations between their platforms, such as iModules, and the Affinaquest Advancement RM. Assists the team with reporting on memberships, gifts and revenue.

Collaborates with the IT/DM team on integrations, customizations and builds automations to increase efficiency of the various platforms. Collaborates with other developers on coding projects, code reviews, and general knowledge sharing. Works with security, accessibility and user experience experts to make sure applications meet our standards in these areas.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Other duties as assigned.

Qualifications:

Minimum Qualifications:

• Bachelor's degree in related field or equivalent experience

• Experience with a variety of programming languages

• Expertise in Salesforce to optimize our CRM workflows, drive automation, and elevate user engagement across the organization

• At least two years of experience with computer programming

• At least two years of experience working in a project and team-oriented environment

Preferred Qualifications:

• Salesforce Administrator certification

• Affinaquest Advancement RM experience

• Graduate of the University of Arkansas

• Advanced degree

• Higher education experience

Knowledge, Skills & Abilities:

• Knowledge and experience with the following: Apsona, ASP, Azure (web apps, App service, DevOps), C#, CSS, Git, HTML, JavaScript, Microsoft Web Forms, NET Framework, SOQL, SQL, SQL Server, SQL Stored Procedures, Snaplogic, Visual Basic (6 and NET), Visual Studio

• Knowledge and experience with PCI DSS standards and payment card processing

Additional Information:

$60,00.00 - $67,000.00 depending on experienceCover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeProof of Veteran StatusCrystal Ellis, Strategic Talent Acquisition Specialist, [email protected]

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Talking

Frequent Physical Activity:

Talking

Occasional Physical Activity:

Talking

Benefits Eligible:

Yes