Case Manager for Personal Injury

Please note: This is NOT a remote ad, this is a role in Office.

Are you highly organized, a strong communicator, and fluent in Spanish and English? TORKLAW, a leading personal injury law firm, is seeking a Bilingual Case Manager to support our attorneys and clients. In this role, you’ll work closely with clients, insurance adjusters, medical providers, and our legal team to ensure cases move smoothly and efficiently. We’re looking for someone who can manage multiple tasks with ease, build strong client relationships, and bring compassion and professionalism to every interaction.

Key Responsibilities

As a Bilingual Case Manager, you will be involved in all aspects of pre-litigation personal injury cases - from inception to settlement. Your duties will include, but are by no means limited to: 

• Strategic Management of Client Cases: Uphold the integrity of our organization by ensuring a rigorous and methodical management of client cases.
• File Organization & Maintenance: Develop, curate, and sustain an organized repository of case files, ensuring easy access and retrieval.
• Streamlined Communication: Serve as the nexus between attorneys, clients, and associated entities, ensuring that communications are prompt, precise, and comprehensively documented.
• Legal Document Preparation: Assist in drafting, revising, and finalizing a range of legal documents and correspondences, leveraging your keen eye for detail.
• Evidence and Record Compilation: Lead initiatives to accumulate records and evidentiary materials, reinforcing the foundational aspects of the case.
• Property Damage Claim Resolution: Navigate the complexities of property damage claims, ensuring just and timely resolutions.
• Lien Negotiation: Engage in strategic negotiations pertaining to liens, ensuring optimal outcomes.
• Deadline Tracking: Implement and maintain a robust tracking system, ensuring no milestones or deadlines are missed.
• Medical Treatment Coordination: Facilitate and oversee the coordination of medical treatments, ensuring client welfare.
• Case Progress Oversight: Monitor and guide the progression of all case aspects, guaranteeing smooth transitions and milestones.

About TORKLAW:

TORKLAW is an incredibly fast-moving, innovative law firm that is all about delivering an exceptional client experience and high-quality legal representation to each and every one of our clients.
We’ve been entrusted with an awesome responsibility, and we respond with hard work, discipline, and laser focus. Along the way, we’ve earned recognition for our growth and the work we do including features in CNN, Forbes, The Wall Street Journal, Daily Journal & The Advocate.

If you would like to be a part of a downright badass team like this, then we can’t wait to hear from you!

As a values-based firm. We believe in:

• Radical Authenticity - being transparently who we are: with ourselves, with each other, and with our clients & partners.
• Relentless Pursuit of the Win - achieving stellar results keeping a laser focus on performance and goals.
• Growth Mindset – continuously learning, growing and developing as individuals, as a business, and as advocates for our clients.
• Ownership – we take responsibility for our work and actions.
• Results Driven - we focus on the outcome and disregard the level of effort required to achieve those results.
• Respect for Each Other – supporting each other with kindness and respect, and enjoying the journey together.
• Unwavering Integrity – standing up for what’s right with consistently sound ethics and courageous honesty.

• Bilingual (English/Spanish) is required
• Ideally 3+ years if experience in a similar role (or combined with equivalent education)
• Computer literate and proficient with standard off productivity software
• Effective team player 
• Excellent interpersonal and communication skills
• Strong organizational and multitasking abilities
• A problem-solver the ability to handle challenging situations
• Friendly and approachable demeanor
• Some litigation experience is a plus

In addition to a competitive salary, this position will receive the following benefits:

• 12 paid holidays annually
• 10 days of paid vacation annually
• 6 days of sick leave annually
• Medical insurance
• Optional Dental, Vision, Life
• 401(k) with 4% fully vested safe-harbor company match
• Regular firm events (happy hours, team building, holiday party, etc)
• Laptops are replaced every 3 years. After 3 years, your work laptop will become your personal laptop.

TORKLAW is a multi-state employer, as such, any salary range provided may not be applicable in all states. Any offer made to a successful candidate will be dependent on several factors that may include years of experience, education, location, etc.