Security Operations Engineer - job 1 of 2

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

Are you ready to join a dynamic team safeguarding cutting-edge restaurant technology? Toast is seeking a Security Operations Engineer to bolster our security team and help protect our innovative restaurant platform.

About this roll* (Responsibilities) 

• Participate in  incident response efforts, including the forensic investigation of security incidents.
• Influence and align with the team’s strategy working on specific multi-year roadmaps and projects.
• Analyze alerts and anomalies from monitoring solutions in our environment.
• Collaborate with engineering teams to develop Incident Response and Investigative solutions.
• Create and refine detection rules for malicious activity in our corporate environments.
• Utilize EDR solutions to respond to suspicious activities and maintain system baselines.
• Participate in threat hunting efforts.
• Work closely with Toast R&D teams to foster a security-first mindset.

Do you have the right ingredients*? (Requirements)

• 3+ years of experience in security operations, incident response, or detection engineering.
• Ability to communicate investigative findings and strategies to technical staff, leadership, and legal.
• Strong understanding of cloud architectures and security best practices in AWS, Azure, or GCloud.
• Experience using security tools for log analysis, incident response, and vulnerability assessment.
• Familiarity with digital forensics tools to analyze and respond to security incidents effectively.
• Coding/scripting experience in one or more general purpose languages. (e.g., Python, Ruby, Go, etc).
• Experience with SIEM platforms such as Splunk, IBM QRadar, MS Sentinel etc.

 Special Sauce** (Nice to Haves)

• Degree in Information Security, Information Technology, or a related field. 
• Experience with Malware Analysis and Reverse Engineering.
• Knowledge of regulatory requirements in FinTech or similar high-security industries.
• Relevant certifications (e.g., GCIH, CySA+, CISSP, AWS CSA) are preferred.
• Experience with AI applications in cybersecurity, particularly for threat detection and response
• Knowledge with securing mobile platforms (Android / iOS)

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required