Full Time Retail Customer Experience Coordinator
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For: You.
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3216 S 23rd Bldg DLocation:
USA TJ Maxx Store 0604 Tacoma WAThis position has a starting pay range of $17.66 to $18.16 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. The Full Range of the position is $17.66 to $27.20 per hour.Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Marshalls seeks a dependable Key Carrier in Mesa, AZ to lead store operations, coach associates, and deliver outstanding customer service during flexible hours.
HomeGoods is hiring a Department Coordinator/Key Carrier in Chico to lead daily store operations, coach associates, and deliver outstanding customer service with flexible availability.
Southcoast Health seeks a detail-oriented Centralized Scheduler to manage appointment and surgery scheduling, pre-registration, insurance verification, and revenue-related tasks across its regional facilities.
Lead the steakhouse team at Boyd Gaming’s King of Prussia property, overseeing operations, staff development, and guest service excellence.
Strategic operations leader needed to scale national remote primary care teams, optimize virtual workflows, and drive performance, quality, and growth across Amazon One Medical’s RPC program.
Lead a social work team at myPlace Health’s Los Angeles PACE center to deliver compassionate, regulatory-compliant, person-centered care for high-risk seniors while mentoring clinicians and improving operations.
Marshalls seeks a dependable Key Carrier in Mesa, AZ to lead store operations, coach associates, and deliver outstanding customer service during flexible hours.
Lead daily store operations and a small team at a locally owned Domino's franchise to deliver great customer service and achieve performance goals.
Lead Northwestern Healthcare Center as the Executive Director (LNHA), accountable for clinical quality, regulatory compliance, operational leadership, and the facility's financial success.
TD Bank is hiring a Store Manager II in Springfield, NJ to lead a branch team, drive business growth and ensure operational, regulatory and customer service excellence.
Lead and scale Relay’s RevOps function—building GTM processes, tech stack, data quality, and a high-performing team to drive revenue and operational efficiency across Sales, Marketing, and Customer Success.
Support NYC Health Department clinic operations as a Public Health Adviser by registering patients in the BPHC-STI EMR, assisting clinical staff, and ensuring accurate specimen processing and clinic workflow.
Happy People Pizza in Bozeman is seeking an energetic Assistant Manager to lead store shifts, train staff, and help grow the business while supporting community initiatives.
Lead CJC administrative operations—overseeing staffing, contracts, training, facility services, and interagency coordination to support safe, effective juvenile justice programming in New York City.
Lead a retail pharmacy team at CVS Health in Blasdell, NY, driving safe dispensing, clinical services, regulatory compliance, and exceptional patient care.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
