Program Manager, Resettlement and Integration

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview:

The Program Manager, Resettlement & Integration, coordinates the development, implementation, and completion of all grants, contracts and activities related to the resettlement, integration, and housing teams. Responsibilities include supervision of all team staff to ensure program compliance. This role represents the IRC in the community, cultivating partnerships, and continuously improving programs and services in response to needs identified by clients and the community. This position reports to the Deputy Director, Programs. The program manager will also support and may lead cross-program functions and projects in the Denver office. 

Responsibilities: Include, but are not limited to: 

Oversight of Programs: 

• Effectively lead the development, implementation, compliance, and completion of a changing portfolio of various resettlement and integration grants, programs and contracts. 
• Lead client intake, client referral process, and case coordination across all IRC Denver programs.
• Support the development of grant proposals and reports related to assigned areas of contracts and grants within the department. 
• Supervise and lead the provision of services through regular and systematic case file reviews, and quality assurance protocols including data QA to ensure compliance with donor requirements and provision of quality services. 
• In coordination with office leadership, manage expenses to ensure costs are maintained within allocated budgets. 
• Conduct outreach activities in local communities and with relevant partner organizations to promote awareness of, and ensure timely access to, services available for refugees and other populations.

Staff Supervision and Other Responsibilities 

• Participate as an active member of the office leadership team and relevant internal and external groups. 
• Supervise direct service staff and supervisors; formally evaluate team and individual performance to ensure objectives have been met. 
• Recruit and train staff in all aspects of Resettlement and Integration programs responsibilities. 
• Represent IRC in public, professional and governmental forums. 
• Facilitate interdepartmental communication and information sharing for monthly newsletters, program reports, etc. 
• Support and/or lead cross-program functions in the office, in coordination with office leadership.  
• Other duties as assigned. 

Job Requirements 

Education: Undergraduate degree required. Advanced degree in a relevant field preferred. 

Work Experience:

• Minimum of 5 years of program and staff management experience required. 
• Experience working with and leading case management or resettlement programs strongly preferred. 
• Experience managing a team of direct service providers strongly preferred. 

Demonstrated Skills and Competencies:

• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead through the true collaboration of individuals from many cultures with a great variety of skills and perspectives. 
• Strong analytical and training skills; excellent written and oral communication skills. 
• Highly organized self-starter with proven success managing multiple priorities, making critical decisions, and delivering results in a fast-paced environment with tight deadlines. 
• Solid diplomacy, relationship building, and networking skills; ability to effectively manage internal and external relationships, including community stakeholders and donors. 
• Previous fundraising and grant writing experience preferred. 
• Fluent in English, both spoken and written. Proficiency in a second language is desirable.  
• Demonstrated proficiency in working with MS Office applications, with a strong command of Excel. 
• Valid driver’s license and access to a personal, insured vehicle. 

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the outlined responsibilities. 
• May require occasional weekend and/or evening work. 

Compensation: (Pay Range: $68,000 - $79,227)Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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