Specialty Billing Analyst- International Program, Full Time - Days

Job Description

Join a world-class academic healthcare system, UChicago Medicine, as a Specialty Billing Analyst in our International Programs Department. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area.

In this role, the Specialty Billing Analyst is responsible for overseeing the invoicing & AR reconciliation for all specialty billing programs at UCM. 

• This includes, but is not limited to, International Billing, Transplant billing, UC Medlabs Billing, Occupational Medicine Billing & all other Client / Specialty billing at UCM
• General responsibilities include working with the operational teams for charge reconciliation, timely invoice creation (per each contractual requirement), managing the AR (to include collection duties) for timely payment for invoices as specified in the client agreement
• This position reports to the Manager, Finance - International Programs

Essential Job Functions

• Responsible for ensuring personable and continuous service to physician clients, patients, and other business partners to promote positive relationships and adhere to organizational standards. Conducts financial clearance for all payer types, including VOBs, LOGs, and cash.
• Follow up with patient on the payment due, Funds distribution HB to PB or vice versa, and process patient refunds.
• Prepare billing packages for 9 different embassy offices based on unique requirements and protocols, self-pay patients and after insurance patient responsibility.
• Work closely with international patient coordinators to troubleshoot patient’s accounts and address patient concerns.
• Provide cost estimates and maintains extensive databases with CPT codes and related cost.
• Identify, implement, and monitor the outcomes of specialty billing processes for International Programs.
• Provide well-researched guidelines on billing processes, A/R follow-up, and customer service activities, and other processes that effect day-to-day operations.
• Update billing policies and procedures to ensure regulatory and payer contract compliance; tailor processes to specific partnered providers, clients, payers, and procedures.
• Communicate directly with client – single point of contact.
• Use analysis of trending issues to identify root causes of items affecting AR. 
• Insurance Verifications and Pre-service collections.
• Communicate with providers to clarifying treatment plans.
• Prepare and analyze financial data relating to patient’s activities.
• Assist with data collection for ad hoc analysis.
• Work closely with the overall institution’s finance units to monitor international account charges and collections.
• Conduct concurrent and retrospective audits of UCMC International patients accounts designed to focus on billing, collections, and proper documentation.
• Post account payable ledger entries, process vendor invoices, reviews account receivable and other balance reconciliation.
• Provide support in budget preparation.
• Support Finance Supervisor in establishing and executing department finance policies.
• Work independently, goal oriented, flexibility to work outside of core business hours as needed.

Required Qualifications

• Associate Degree required; Bachelor’s Degree in business, accounting, or related field preferred
• Understanding of HIPAA compliance and confidentiality with respect to sensitive information
• Expertise in A/R management
• Ability to collaborate with coding, compliance, and other hospital billing teams
• Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving customer issues
• Time management & organizational skills
• Must be able to effectively handle challenging situations
• Excellent verbal and written communication skills
• Strong ability to work in a fast-paced setting with focus on meeting physician clients’ needs
• Demonstrated knowledge of third-party & client billing procedures
• Strong interpersonal, verbal, and written communication skills
• Exceptional analytical and problem-solving skills

Position Details:

• Job Type/FTE: Full Time 1.0 FTE
• Shift: Days
• Unit/Department: International Programs 
• CBA Code: Non-Union 

Why Join Us

UCM, Care Network & Northwest Indiana

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.