Patient Service Coordinator, OR Admin, Full-Time, Rotating
Job Description
Join UChicago Medicine, as a Patient Service Coordinator in the Operating Room Department.
As a Patient Service Coordinator, you will function as a staff member who, under the direction of the Patient Care Manager, provides support to the patient/significant others, physician, care and multidisciplinary teams, and additional care center staff to facilitate patient care within the patient care units.
At the University of Chicago Medicine, the dedicated Patient Service Coordinators share in our vision and commitment to excellent customer service and patient care. In patient support, we have a strong sense of service orientation in responding to the needs of internal and external customers. We work both independently and in a team environment to identify the best approach to problems and questions. We strive for a positive patient and customer experience, every time.
Essential Job Functions:
- Maintains a clean, orderly work environment that is conducive to the provision and coordination of patient centered care
- Processes official paperwork related to births, such as birth and death certificates, paternity acknowledgement or denial forms, public aid, social security and other forms associated with State vital records requirements.
- Communicates and manages information in a sensitive and efficient manner.
- Scans documents into medical records
Required Qualifications:
- High School diploma or equivalent required
- At least one year of general office experience, preferably in a medical/clinical setting
- Good written and verbal communication, organizational and customer service skills
- Ability to multitask effectively, uses discretion and good judgment, and maintains patient confidentiality
- Must be able to independently and professionally interact with customers, internal and external to the Hospitals
- Proficiency in MS Office Suite, ability to learn and utilize applicable software
Preferred Qualifications:
- Associate Business courses preferred
- Medical terminology preferred
Position Details:
- Job Type/FTE: Full Time (0.90 FTE)
- Shift: Rotating 9a-5p, 10a-6p 11a-730p
- Work Location: Onsite
- Unit: OR Admin
- CBA Code: 743 Union
Why Join Us
We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join UChicago Medicine’s South Loop Multi-Specialty team as a full-time Medical Assistant providing clinical support, phlebotomy, specimen handling, and patient education in a busy pediatrics and OBGYN outpatient clinic.
Experienced registered nurse with leadership skills needed to manage Primary Care & Pediatrics ambulatory operations, staff development, and quality initiatives at UChicago Medicine's Kenwood clinic.
Provide exceptional inbound and outbound customer service at M&T Bank, resolving account inquiries, escalating when necessary, and identifying opportunities to deepen customer relationships.
Subscript seeks an Implementations Specialist to run complex, data-driven customer implementations—cleaning, transforming, and validating finance and billing data for B2B SaaS customers while operating primarily on US‑East hours.
Customer-focused representative needed to manage and grow school and non-profit fundraising accounts through calls, deliveries, events and high-quality presentations for Little Caesars.
Provide enrollment and eligibility assistance for Medicaid, CHIP, and Marketplace programs at a tribal health clinic while supporting member services operations and acting as receptionist backup.
Experienced B2B Customer Support professional needed to manage inboxes, tickets, user management, and order processing for a multi-brand education and training organization—fully remote on EST hours.
Amgen seeks a patient-focused, field-based Patient Access Liaison to support ACTIMMUNE patients across the Midwest by providing reimbursement support, injection education, and care coordination to ensure uninterrupted access to therapy.
Rebuy seeks an Overnight Customer Support Engineer to deliver technical troubleshooting, documentation, and merchant-facing support for its AI-driven ecommerce platform during the 2:30 AM–10:30 AM ET shift.
Cardinal Health is hiring a Remote Reimbursement Specialist to guide patients and providers through insurance verification, benefits navigation, and referral processing for specialty therapies.
Client Success Manager role in an office-based legal services team supporting USCIS case processing, client communications, and administrative package preparation — Mandarin fluency highly preferred.
Provide customer-facing support and account management for Cornerstone Building Brands' dealer and consumer customers in a hybrid Customer Success Representative role.
Provide specialized outpatient administrative support in Stanford Health Care's Orthopedics clinic, managing scheduling, authorizations, and patient coordination to ensure smooth clinic operations.
Lead and coach a high-performing Benefits Onboarding team at Gusto to deliver value-driven onboarding that improves customer retention and outcomes from day one.
Provide friendly, efficient front-desk support at Northside Hospital by registering patients, maintaining accurate records, and directing patient flow.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
