Account Manager

Salary: $70,000 - $90,000

Welcome to The Marketing Practice. We're not just an agency; we're the trendsetters in the integrated era of B2B, armed with a global team of 300+ B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We're talking partnerships with the trailblazers and the disruptors - working with them across the entire funnel to achieve the kind of growth that turns heads and wins awards.

We thrive on identifying, recruiting, and nurturing talents and you're next on our list! We trust you to manage your own time, we help you amplify your skills and create a career that not only defines success but reflects the genuine joy of mastering your craft. 

What we’re looking for

We’re looking for an enthusiastic account manager with a passion for marketing. This role sits at the heart of everything we do for our clients, helping to deliver results driven marketing campaigns, and maintaining exceptional day-to-day client relationships. At TMP you’ll develop an excellent understanding of your clients’ objectives, ensuring campaigns with a wow factor are delivered consistently to brief. You’ll manage projects, working closely with a director to deliver on budget, on time, guiding the team and our clients through the delivery.

What you’ll do:

Client Management;

• Regular communication to provide real-time updates on day-to-day activities.
• Co-ordinating status meetings, providing reporting including updates on the work, timelines and budgets, highlighting any blockers or risks.
• Participate in briefings, capturing client requirements and reporting needs.
• Capture feedback, distribute and follow up on action points.
• Supporting your account director, building your relationships with clients through responsiveness, clear communication and by managing expectations

Program Management;

• Liaise with team members to understand roles and responsibilities, processes, and delivery tasks.

• Create supporting project plans and resource plans.
• Work with our traffic manager to resource and schedule team members.
• Write production briefs and facilitate kick off meetings.
• Drive teams through the delivery of the work, coordinating schedules, organizing meetings and providing clear actions and deadlines.
• Find solutions to resolve blockers or challenges to the successful delivery of the work.
• Review and critically appraise work to ensure that it meets the brief and is ready to share with the client. Commercial management
• Create project estimates, quotes and statements of work, with support from your director.
• Responsible for managing project finance admin – such as raising purchase orders and invoices and updating and maintaining accurate forecast data.
• Tracking and reporting on time, cost and overall budget spend and profitability of your projects.
• Escalating commercial risks to your director.

Marketing Strategy;

• Take an interest in your client’s business, industry and the work, sharing relevant information across your team.
• Understand programme/ campaign performance and liaise with your team to provide recommendations to optimize activity and/or improve the quality of outcomes.
• Develop an understanding of the services TMP offers and how we add value to our clients. Business development
• Identify opportunities for TMP to extend its scope of work within your existing projects and work with your Account Director on how to move these forward.

Success is measured by;

• Team feedback.

• Client feedback.
• Project profitability.
• Accuracy and stability of delivery in line with plans.
• Accuracy of project finances.

What we’re looking for

• A project manager with a strong desire to advance in a marketing career.
• Easy to approach.
• Have a positive and resilient mindset, taking proactive steps in all aspects
• Effective in communication, both verbally and in writing.
• Pragmatic, approaching work with a logical mindset.
• Actively listens, curious, and willing to ask questions to gain necessary information.
• Ready to contribute unique ideas and perspectives.
• Excellent at time management, able to prioritize workload and handle multiple projects/clients simultaneously.
  
  

Your experience

• Previous marketing or agency experience.
• Some understanding of different types of marketing campaigns.
• Experience of managing some cross-discipline teams (for example - asset production, strategy, creative, technology, media).
• Proficient with IT including Word, Excel, PowerPoint and Outlook.
• Experience of project management tools and processes.
• Experience of commercial management e.g. estimating costs, tracking and managing budgets.

What we offer in return

• Medical, dental, and vision insurance: Health is a priority worth investing in. We empower every employee to take charge of their health by providing comprehensive medical, dental, and vision insurance so they can perform at their best ability.
• Pre-tax flexible spending account (FSA) – healthcare, dependent care, and transit available: We are committed to saving you money as we provide high-quality healthcare that is as flexible and diverse as our team.
• 4% 401(k) contribution with no vesting period: We are invested in our employees' careers. Each individual has the opportunity to build a future for themselves through a 401(k), and we see that as a success for the company as well.
• Plentiful paid time off: Each employee has the freedom to choose how long they want to be away from work. We recommend at least 20 days of PTO, so employees can fully rest and avoid burnout.
• Sick leave (15 days annually): Illnesses are taken seriously at The Marketing Practice. We provide 15 days of sick leave so employees can take their time to make a full recovery before returning to work.
• Holiday shutdown (December 26th - 29th): As the whole company shuts down for a few days, you can celebrate the holidays with loved ones.
• Parental leave:
• Primary caregiver: 12 weeks full pay and then 12 weeks 50% pay
• Secondary caregiver: 12 weeks full pay
• Access to Unmind: Our well-being platform, including access to therapists and coaches
• Employer-funded life, AD&D & disability insurance: The Marketing Practice offers all employees life and AD&D insurance and makes sure you and your loved ones are protected in times of need.
• Company getaways: Whether it is a local office holiday party or a full-blown international trip, we believe in bonding through quality time spent together as a team.

We are currently eligible to hire within these US states:

CA, CO, IL, WA, and TX. 

Diversity equals increased creativity, which equals better results for all. We’re committed to equality of opportunity and applications from all individuals are encouraged. If you have a disability or additional need that requires accommodation, please don’t hesitate to let us know.