Associate/Junior Project Manager, Business Operations

Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. With Stord, brands can sell more, save money, and reduce headaches.

With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, Native, Tula, American Giant, and more trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.

The Associate Project Manager, Business Operations will support high-impact initiatives that improve operational efficiency, scalability, and financial accuracy. Reporting to the Head of Business Operations, this role focuses on the rollout and optimization of core enterprise systems, translating strategic goals into actionable project plans, and driving execution across key workstreams. It's a hands-on opportunity for a detail-oriented and motivated individual to gain real-world project management experience and make a meaningful impact on the business.

What You’ll Do

• Support the implementation of key enterprise systems—such as a new invoicing platform—to improve billing accuracy, transparency, and timeliness, directly contributing to revenue recognition and margin retention.

• Assist in optimizing existing systems to identify inefficiencies and drive scalability across the organization.

• Manage specific project workstreams within high-impact initiatives, including planning, timeline tracking, risk identification, and coordination across cross-functional teams.

• Translate high-level strategic goals into actionable project roadmaps, charters, and workflows that create momentum and alignment.

• Conduct research and provide analytical support by gathering data, synthesizing insights, and framing trade-offs to support decision-making.

• Collaborate closely with teams across Product, Customer Success, Finance, and other departments to align priorities and drive execution.

• Maintain clear and organized project documentation, dashboards, and operating cadences to provide visibility to the Head of Business Operations and key stakeholders.

• Help codify best practices and develop repeatable frameworks for future initiatives.

• Adapt to evolving priorities, jumping into ambiguous problem areas with structure, curiosity, and a keen attention to detail.

What You'll Need

• 1–3 years of experience in project coordination, project management support, or operations; experience in a startup or high-growth environment is a plus.

• Proven ability to manage tasks and contribute to the execution of complex, cross-functional projects.

• Strong attention to detail with a bias toward action and high standards for follow-through.

• Strong interpersonal skills with the ability to build relationships and drive team alignment.

• Excellent written and verbal communication skills with a clear, concise, and professional style.

• Proficiency with project management tools (e.g., Asana, Jira) and ability to manage multiple priorities effectively.

• Basic analytical fluency and comfort working with data to support project decisions.