Senior Quality Manager - job 1 of 2

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. 

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.  

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

This is a management role as Sr. Quality Manager reporting to the VP of Operations.

As a Senior Quality Manager, the primary responsibility is to lead and manage the quality assurance and quality control processes within the organization to ensure that products and services meet the highest standards of quality and compliance. Key duties include:

• developing and implementing quality management systems.
• establishing quality metrics.
• conducting both internal and external audits.
• driving continuous improvement initiatives.
• collaborate with cross-functional teams to address quality issues.
• identify risks and implement strategies to enhance product quality and customer satisfaction.
• overseeing supplier quality.
• analyzing data to monitor performance.
• fostering a culture of quality excellence throughout the organization.
• providing strategic direction, guidance, and leadership in all aspects of quality management.
• play a critical role in upholding quality standards and ensuring operational efficiency

Essential functions

• Collaborate with cross-functional teams to address quality issues, implement corrective actions, and drive continuous improvement initiatives.
• Coordinate team efforts to support daily production issues. Work with cross functional team and management to set proper priorities.
• Oversee supplier quality management processes, including supplier evaluations, audits, and performance monitoring.
• Analyse data and quality trends to identify root causes of quality problems and implement preventive measures.
• Drive strategic initiatives to enhance product quality, reduce defects, and improve overall customer satisfaction.
• Ensure compliance with relevant quality standards, regulations, and certifications to maintain product quality and safety.
• Provide leadership and guidance on quality-related matters, serving as a subject matter expert and championing a culture of quality throughout the organization

KEY RESPONSABILITIES:

• Provide technical leadership, mentoring, and supervision of quality team personnel.
• Establish company Quality compliance objectives and ensure targets are communicated and achieved,
• Provide quality control, quality assurance and technical guidance to staff as required.
• Assess supplier and company product specifications, and customer requirements.
• Work with purchasing staff to establish quality requirements deemed for external supply chain.
• Define and implement quality procedures in conjunction with operating staff.
• Facilitate corrective and preventive compliance actions to quality related issues.
• Able to drive, leade and conduct RCA, PFMEA and other quality analytical tools.
• Monitor product performance through gathering relevant data and producing statistical reports.
• Lead cross-functional team efforts optimize products and processes.
• Lead quality function for new product introductions to ensure the operations is prepared from quality stand point.
• Owns process controls and mistake-proofing/error reduction of products and processes. Review practices, procedures and processes seeking avenues to improve efficiency and effectiveness and reduce risk to product quality.
• Responsible for driving Lean and Continuous Improvement initiatives, to meet business cost reduction goals, as well as driving the results.
• Establish key performance indicators and quality metrics to measure and track quality performance across the organization
• Develop and implement quality management systems to ensure compliance with industry standards and regulations.

Education Requirements:

1. Bachelor’s degree in mechanical or electrical engineering is preferred.
2. Proven experience in leading and influencing cross functional teams in problem solving, process improvements, and solution implementation.

Years of Experience:

1. Minimum 10 years of experience in Quality Management with at least 5 years supervision/managing experience required.
2. Excellent written and oral communications skills required.
3. Strong computer and systems knowledge, including Microsoft Office, Excell and Power BI is a plus.
4. Willingness to work on a fast-paced dynamic team in a hands-on environment while managing multiple assignments with strict deadlines.
5. Smiths Detection is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
6. Ability to maintain calm and effective, and lead others, in pressurized situations
7. Must have strong management and leadership skills and experience with human resource and performance management processes.
8. Specific experiences in financial reporting, operations, SAP and Supply Chain dynamic environment are required.
9. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to successfully complete a drug/alcohol test and criminal background check. May be required to obtain and maintain a security clearance, including successfully completing a thorough background screening.

Education Level:

       1. Four-year college/university degree in an engineering or business field required plus 5 – 9 years of                 experience; at least 5 years of minimum experience required.

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

The compensation for this position ranges from $123,000 - 184,000/yr and will vary depending on factors such as your location, skills, job-related knowledge, and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Smiths Detection provides comprehensive benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, parental leave and an employee assistance program. Eligibility requirements apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status, disability, or any other legally protected characteristic.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected] or call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection participates in the Electronic Employment Verification Program.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)