Senior Cloud Architect - Remote US

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! 

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing  #BetterGlobalHealth to patients everyday!

Apply today and find plenty of reasons to SMILE!

The Cloud Architect is responsible for driving the cloud centric architecture approach for our managed services offering, while maintaining security best practices and improving operational efficiencies. The Cloud Architect works collaboratively with various stakeholders including Solution and Software Architects, Security, Product Management and Operations peers, on the technical aspects of aligning, designing, implementing, testing, deploying, securing and automating infrastructure services to deliver SaaS-based solutions on Azure/AWS. The Cloud Architect will participate in building and documenting standardized infrastructure patterns and best practices.

• Develop, implement and manage a multi-tenant Cloud strategy for our Managed Services offering.
• Develop cloud reference architectures for various deployment topologies.
• Document architectural guiding principles and standardize specifications for the managed services offering.
• Assess, design, implement, automate, and document security solutions and processes to meet compliance requirements.
• Partner with our Security Operations teams to help define and implement best practices around Cloud security.
• Work with key stakeholders to develop baseline cloud, container, and application security standards.
• Develop cost/utilization tracking and attribution processes for all Cloud Service Providers.
• Develop and maintain documentation for cloud security systems and procedures.
• Drive proof of concepts and proof of technology research while evaluating, selecting, and integrating best-of-breed/innovative technologies.
• Generate detailed documentation including conceptual design, logical design, physical design, bill of materials, as-built diagrams, knowledge transfer materials, FAQs, and transition to operations needs.
• Work as a subject matter expert to deliver projects from initiation to successful implementation.
• Lead C-Level / Executive briefing presentations, covering roadmap direction, technology consideration and fit with client needs in the context of business and IT objectives.
• Evangelize Cloud technology vision and strategy, solutions and best practices with senior management and other groups within the company.
• Provide multi-cloud thought leadership.
• Collaborate with the Operations team to remove technical roadblocks and provide guiding principles for operational efficiency. 

• 7+ years of experience as a Cloud or Solutions Architect and securing cloud solutions (IaaS/PaaS/SaaS).
• Bachelor's degree in computer science, systems engineering or another IT-related program.
• Minimum of 5 years’ experience in identifying security issues, risks, and developing risk mitigation plans to meet audit requirements, with a good understanding of cloud security threats.
• Deep experience with hyperscalers (e.g. AWS, Azure, GCP, etc), interconnect/ colocation centers.
• Solid experience with application architectures and effective understanding on how to move and/or refactor in the cloud.
• Experience communicating complex technical product and service architectures and their market potential at both the C-suite level and the deep technical expert level.
• Deep understanding of cloud best practices and formal certification in one of the big 3 cloud technologies (Azure Security Certification).
• Extensive experience in securing operating systems, firewalls, networks, systems, databases and application architectures.
• Knowledge of regulatory frameworks along with their best practices and their impact on design considerations (HIPAA, ISO, HITRUST, etc).  
• Experience with antivirus, IDS/IPS, WAFs, NSG, Express route, Application Firewalls.
• Proficient in networking and security.
• Advanced expertise of common cloud services (Databases, Containers, Compute, Storage, Serverless etc.).
• Experience in performance management of database engines (MySQL, MSSQL, Postgres, DynamoDB, MongoDB, ElasticSearch).
• Experience working with Identity protocols (PIM, OAuth/OpenID).
• Experience working with Threat modeling.
• Experience with data centers architecture with a strong knowledge of components such as, routing (protocols – ISIS, OSPF, BGP, PIM, MPLS, SND/Openflow) switching (technologies – TRILL, LACP, STP) , firewall, IPS, Server & server virtualizations (VMware, KVM, storage (Fiber Channel, ISCSI, NFS), Internet connectivity and IT business drivers.
• Should be highly responsive and have a customer-first mindset.
• Highly self-motivated and detail oriented with ability to prioritize and track multiple projects in parallel.
• Team-oriented and skilled in working within a collaborative environment. 
• Act as trusted advisor, with exceptional technical vision, knowledge and judgment in the multi-cloud, hybrid-IT space.
• Creative problem solving and innovation skills.
• Proven experience leading and mentoring others.
• Experience designing and deploying AI/ML pipelines or services (e.g., data ingestion, model training, inference APIs) on cloud platforms
• Excellent communication skills, both verbal and written with a track record of establishing and expanding knowledge bases..
• Strong interpersonal networking abilities within immediate organization and with external customers.

Some of the benefits we offer:

* Remote Work Environment

* Flexible Time Away From Work Policy including PTO, Personal and Sick Days

* Competitive Salary and Health/Medical Benefits

* RRSP/TFSA/401K Employee Contribution

* Life and Disability

* Employee Assistance Program

* FHIR Study Program and Skillsoft Learning

* Super HAPI Fun Club

Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work.  We are dedicated to fostering a workplace that values diversity, equity, and inclusion.

We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.