Principal Product Security Engineer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

**Please note**:  this role requires a minimum of 2 days per week in the San Diego, CA or the Santa Clara, CA ServiceNow Offices – PLEASE DO NOT APPLY IF YOU CANNOT MEET THIS REQUIREMENT FIRST, Thank you 

The ServiceNow Security Organization (SSO):

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact 

The Security Research / Offensive Security team delivers red-team like engagements and produces investigative reports that drive a reduction in operational security risk. Paired with a toolkit of code/program and dynamic environmental analysis skills, the team provides guidance on primary security controls, best practices, and product enhancement. Exploration techniques focus on problems broadly, measuring industry trends and product insecurity across ServiceNow’s cloud environment.   

As a Principal Product Security Engineer, you'll be responsible for delivering offensive security engagements against ServiceNow public facing and internal products. You’ll also be responsible for security auditing of the ServiceNow product stack and researching nuance of securing SaaS platforms. This will require an in-depth knowledge of various approaches to application auditing including secure code review, debugging, dynamic web application testing, analysis and threat modeling. You’ll work closely with product engineering teams to providing investigative reports to improve platform resiliency and ensure best-in-class security solutions.   

What you get to do in this role: 

• Work with diverse business and technology owners 
• Participate in offensive security engagements including external adversarial emulation. 
• Perform security audits to discover, communicate, and recommend remediation activities for vulnerabilities 
• Work with engineering teams on remediation 
• Create and maintain strategic relationships 

To be Successful in this role you have: 

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 
• A passion for security and problem solving 
• Background in software security auditing, computer security and the statistical methods 
• 15+ years of experience performing software security auditing including code review, reverse engineering, thick app analysis, and black-box web application testing or related experience and education 
• Familiarity with NIST 800-53 and similar controls frameworks 
• Developer level proficiency in Python, Java, and JavaScript, including modern client-side JavaScript frameworks 
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential 
• Experience writing static code analysis rules a plus 
• Experience with Python data science and machine learning frameworks a plus 
• Network and system security engineering skills a plus 
• Degree in computer science / engineering, informatics, mathematics/statistics, or equivalent work experience 
• Offensive Security OSWE and/or OSCP certification(s) a plus 

Nice to haves: 

• 5+ years of experience with ServiceNow Platform internals  
• 3+ years of experience performing threat modeling for software products 

#SecurityJobs 

For positions in this location, we offer a base pay of: $236,000 to $413,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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