Medical Records Clerk

Medical Records Clerk (Full-Time)  

*Onsite - Lehi, UT

The primary responsibility of the clerk is to ensure that medical records are sent to insurances as they are requested. They are also responsible for scanning incoming medical records, requests for information, and other documents. This position is critical to the efforts of our team, ensuring that filing and basic clerical work is in order and distributed accurately to all team members. This position may require phone calls to follow up with incoming and outgoing requests. 

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people. 

Responsibilities 

• Scans incoming documents and apply to correct patients 

• Fax, mail, and/or upload medical records and documents to insurances 

• Receive and open mail 

• Distribute mail and deliveries 

• Other duties as assigned 

Qualifications 

• Proficiency with MS Office applications 

• Must understand and comply to HIPAA regulations 

• Medical knowledge preferred 

• Basic office skills (faxing and transcribing) 

• Ability to file documents electronically 

Benefits 

• Competitive pay  

• Medical, Dental, Vision insurance 

• Life Insurance 

• Flexible spending account 

• Paid time off 

• 401k 

Who We Are 

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. We believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.