Dispatch Coordinator

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Job Description:

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!

As a Dispatch Coordinator I, you'll play a key role in supporting our final-mile operations. The incumbent ensures that productivity and operational goals are met in order to deliver customer satisfaction. Individual will be working in a dynamic environment that focuses on delivering continuous measurable improvement to the customer. You'll be responsible for: 

• Accurate data logging, billing, and maintaining records 
• Providing real-time route support for drivers  
• Providing support to retail clients and end-user customers 
• Supporting end-of-day logistics operations and driver check-in    

Location: Goodlettsville, TN

Monday to Friday, 1st shift (6am - 6pm) OR 3rd shift (6pm to 6am)

Hourly | Paid Weekly!

Here it from people who work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

Essential Functions

• Assist Central Dispatcher with the displacement of freight and drivers
• Miscellaneous data entry
• Produce a daily Revenue Report and data entry of bills

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills
• Effective leadership skills
• Ability to build strong customer relationships
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Must be accustomed to busy phones
• Demonstrates time management and priority setting skills
• Ability to adjust priorities
• Capable of multi-tasking, highly organized, with excellent time management skills
• Ability to work independently and as a member of a team
• Detail oriented with excellent follow-up practices

Qualifications

• H.S. diploma/GED required and 1-3 years experience in logistics, transportation, warehouse or related field
• Three (3) years or more experience in logistics, transportation, warehouse or related field required
• Three (3) years or more experience in the trucking Industry preferred

Travel
None

DOT Regulated
No
 

Job Category

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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