Website Coordinator - Remote

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly

Job Description Summary

Managing and updating the firm’s public website—posting, editing, formatting, and ensuring the quality and consistency of all web content. It also involves data cleanup, reporting, cross-team client communication, and supporting broader marketing projects while handling sensitive information. 

Job Description

Williams Lea is hiring for a remote Website Coordinator!

Shifts: 

Mon-Fri; 12pm to 9pm EST (qualifies for an additional $1.25/hour shift differential) 

Mon-Fri; 7am-4 

Benefits:  

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) 

• 401k Retirement Savings Plan Including Employer Match 

• Paid Time Off (PTO) 

• Life Insurance 

• Paid Parental Leave 

• Short-term & Long-term Disability 

• Healthcare & Dependent Care Flexible Spending Accounts 

• Domestic Partner Coverage 

• Commuter Benefits 

• Legal Assistance 

• Employee Assistance Program (EAP) 

Job duties

• Utilize web-based content management systems to post, edit and update content on the firm’s public facing website.

• Update, format, and publish web content including thought leadership publications, press releases, biographies, event and news items, blog posts, and other content as requested.

• Assist with website data clean-up to ensure quality search results.

• Other regular data tracking and reporting tasks assigned as needed.

• Participate in all platform training sessions.

• Proof website posting requests for content, formatting, consistency, and tagging.

• Communicate clearly and professionally with all stakeholders, internal team members, and external vendors.

• Assist with the creation and/or modification of other marketing projects as requested.

• Handle sensitive and/or confidential information.

• Adhere to firm policies in addition to client policies.

Additional Job Description

Managing and updating the firm’s public website—posting, editing, formatting, and ensuring the quality and consistency of all web content. It also involves data cleanup, reporting, cross-team client communication, and supporting broader marketing projects while handling sensitive information.

KNOWLEDGE, SKILLS AND COMPETENCIES:

• Attention to detail with emphasis on accuracy and quality.

• Excellent verbal and written communication skills.

• Excellent proof-reading skills.

• Ability to independently prioritize work and juggle multiple projects and deadlines.

• Experienced in working within workflow management tools like Workfront to manage projects from start to finish, ensuring smooth execution and timely delivery.

• Ability to develop and foster successful working relationships with legal and business professionals while providing exceptional customer service.

• Comfortable working with Microsoft Office Suite and basic html and Photoshop editing knowledge

• Working technical knowledge of content management systems and email marketing platforms (Sitecore, WordPress, and Customer Insights Journeys).

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

The salary range for this role at the noted RRD location is $28hour - $29/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans