Expense Associate (Hybrid)

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Williams Lea is hiring for an Expense Associate for our Wheeling, WV office to work Monday to Friday 9:00 am to 5:30 pm! This is a hybrid role with 3 days on site. 

Pay: $17.50/hour

The Expense Associate is a member of the Williams Lea team delivering exceptional customer service to our global legal client. Responsibilities include data entry, review and / or reconciliation of reimbursable business expenses and expense report using Chrome River.

Essential Functions:

• Create, process, and/or audit expense reimbursement requests by ensuring the proper documentation and approvals are submitted/received
• Complete data entry to appropriate expense processing software, as needed; may include adding accounts, vouchers, requests, general ledger numbers and/or obtaining correct documentation and/or approvals
• Review requests for compliance with policies and/or procedures; escalate concerns to supervisor
• Use established procedures, standards and formats to complete expense processing requests to client satisfaction
• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
• Communicate with team members, lead, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client
• Perform Quality Assurance on work of others, as requested
• Accurately and timely processes vendor invoices and expense reimbursements
• Researches and resolves inquiries and problems
• Recommends process and procedural enhancements
• Performs other responsibilities and ad hoc tasks as assigned

Education/Training/Certifications:           

• Associate degree in a related field preferred.  An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the role

Professional Experience:

• Two to Four years+ in a legal/professional service required

Technical Skills:

• Prior knowledge of accounts payable /expense operations and software required (Chrome River, Concur, Aderant Expert, Elite, or any other comparable financial system)
• Strong knowledge of MS Office software (Word, Excel); strong keyboarding skills
• Proficient writing and grammatical skills required

Performance Traits:

• Solid attention to detail; able to work on multiple projects simultaneously
• Must have good organizational skills
• Must be able to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Able to exercise good judgment to make decisions that conform to business needs and policy
• Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Access to on-site Gym and Café
• Company Provided Parking
• Additional Employee Perks and Discounts

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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RRD is an Equal Opportunity Employer, including disability/veterans