Staff Engineer, Payments Team

Who we are: 

Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate.

Meet the Payments team:

The Payments team is dedicated to bringing a convenient, secure, and successful payments experience to Rover customers on our platform. Our team’s directives are to:

- Provide a robust payments platform to support business growth - we continue to improve our platform by expanding our payment offerings, optimizing checkout flows, and reducing our bottom line expenses with high-impact and high-visibility projects.

- Ensure customers can easily checkout and that providers get paid promptly - we own the integrations with our payment service providers, ensure PCI compliance, and provide a great customer experience for all the money that flows through our marketplace, including payins & payouts.

- Ensure financial transaction completeness, accuracy, and auditability.

• Influence and lead our long-term technical vision and roadmap in partnership with senior management. 
• Design and lead complex and impactful changes to our payments, orders, and accounting systems with long-term scalability, reliability, and maintainability in mind. 
• Work across multiple teams in the finance space.
• Directly influence the customer experience.
• Work with stakeholders from accounting, finance, tax, product and design to drive technical decisions and improve processes.
• Mentor engineers to help grow and advance their careers.
• Drive best practices across the finance organization and the company.

• Enjoy seeing their own efforts have an outsized impact on the business and our customers.
• Enjoy taking on the new challenges that arise as the company grows.
• Are eager to learn and improve their craft as a software engineer.
• Are excited to learn new technologies and contribute across the stack.
• Are passionate about building a deep understanding of how Rover’s systems behave and use that insight to identify risks and opportunities.
• Are able to take loose requirements, work with others to figure out what needs to be done, and drive a project forward.
• Enjoy working across the technical stack, both frontend and backend.
• Understand the needs of multiple stakeholders, from end users to internal teams such as tax and accounting 
• Get along well with others and thrive in a collaborative environment and your values align with Rover's Core Values
• Enjoy being part of a great community of pet lovers.

• 10+ years experience as a professional software developer.
• Experience with Python.
• Experience building and maintaining scalable, reliable services, and distributed systems.
• Experience creating and driving complex technical designs and processes across multiple teams.
• Expertise with databases, ideally relational databases and schema design.
• Experience translating ambiguous requirements into technical solutions.
• Experience owning and delivering large-scale business initiatives.
• Experience with large-scale consumer-facing websites.
• Bonus: Experience using 3rd party payment processors APIs like Stripe, Braintree, or Paypal.
• Bonus: Experience with React or other modern JavaScript frameworks
• Bonus: Experience designing and/or building accounting or payment processing systems. 

• We are proud to be professional software developers building high quality, scalable and supportable solutions.
• We are curious and passionate about learning, providing the right environment and resources for professional growth.
• We are committed to building, fostering and maintaining a culture of inclusivity and diversity both on our teams and in our products.
• We embrace progressive engineering practices including automated testing and a continuous deployment pipeline.
• We are serious about the quality of our production operation, and have thorough system, application and user interaction monitoring and anomaly detection.
• We are passionate about data-driven decision-making.
• We are friendly, supportive and respectful, and we pay attention to the impact and quality of our work as well as keeping work/life balance.
• And, dogs in the office. Bring yours, too!

• Competitive compensation
• 401k match
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Commuter benefits
• Bring your dog to work (and unlimited puppy time)
• Doggy benefits, including $1000 toward adopting your first dog
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly 
• Regular team activities performed in-person and virtually

• In the greater Seattle area the first-year salary range is $182,290-$242,446. Additionally, Rover offers benefits to full-time employees.
• The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.

At Rover, we’re driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we’re committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. 

Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.