Senior Program Manager
Rockstar is recruiting for a mission-driven fintech company dedicated to expanding equity in education by providing affordable student loans to high-achieving students. The client is a fast-growing, well-funded organization that addresses financial barriers to educational attainment by offering non-cosigned loans based on academic performance rather than credit scores. The team is passionate about increasing access to education and empowering students to achieve success through responsible borrowing.
Mission
The client’s mission is to expand equity in education by providing affordable student loans to high-achieving students. Financial constraints are a significant blocker to educational attainment, contributing to the annual dropout of four million college students. Founded to help solve this issue, the client provides non-cosigned loans based on academic performance rather than credit scores. The organization believes that hard work, good grades, and responsible borrowing are all indicators of a student’s ability to graduate and achieve success. In this role, the Senior Program Manager will help grow both the mission and the business to increase access to education.
Overview
The client is seeking a proactive and highly organized Senior Program Manager to help drive the growth, efficiency, and compliance of student and consumer lending programs. Reporting to the Sr. Director of Operations, this role will be instrumental in launching and managing new initiatives, strengthening partner relationships, overseeing program documentation, and improving operational processes. This position is ideal for someone with a background in operations, program/project management, and lending experience who thrives in a fast-paced environment and can balance execution with adaptability.
Key Responsibilities
Program Growth & Partner Management
- Collaborate with the Sr. Director of Operations to execute the client’s growth strategy for lending partnership programs.
- Develop a standardized launch playbook and menu of options to guide partner pitch calls and program rollouts.
- Onboard, manage, and support partners, while training internal teams on new program applications and processes.
- Lead efforts to identify and engage prospective partners interested in leveraging the client’s lending platform.
- Coordinate with legal, product, and compliance teams to keep program documentation current and accurate.
- Define and monitor metrics for program launches, partner performance, and operational health.
- Serve as primary contact with outsourced legal team on program-related questions.
- Manage company-wide, high-priority projects involving multiple departments.
Operations & Compliance
- Support operational initiatives that improve efficiency, reduce risk, and maintain compliance.
- Streamline compliance tasks (state exams, audits, document control).
- Identify and address gaps in compliance processes with scalable solutions.
- Learn the loan underwriting process to support the Loan Operations team and identify improvements.
- Partner with leadership to resolve workflow bottlenecks during high-volume cycles.
Program Guidelines & Loan Process Management
- Maintain and update program guidelines to ensure regulatory accuracy.
- Oversee version control and timely distribution of loan documents.
- Ensure disclosures and legal notices are accurate, compliant, and applied consistently.
Qualifications
- 7–10 years of experience in operations, project/program management, partnerships, consumer lending, or related fields.
- Demonstrated ability to manage complex projects with multiple stakeholders.
- Strong communication and relationship-building skills, with partner-facing experience.
- Exceptional organizational skills with a bias for action and results.
- Bonus: experience in product launches, go-to-market strategies, or familiarity with student lending compliance frameworks.
What is Offered
- Health, dental, and vision coverage
- HSA or FSA options
- 401k participation
- Access to counseling, therapy, and EAP programs
- Generous PTO policy
- 15 paid company-recognized holidays
- Work-from-home environment
- One paid professional development day and one volunteer day per year
Average salary estimate
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Rockstar games was founded in 1998. This company manufactures complex living world games such as grand theft auto. Their headquarters are located in New York City, New York.
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