Site Reliability Engineer Team Lead

About Robin

Robin is on a mission to rebuild the legal industry — starting with making contracts simple for everyone. We are a pioneer in Legal AI, built on proprietary models, licensed data, and deep partnerships with Anthropic and AWS. Since 2019, we’ve expanded our footprint to 4 continents and have been supporting many of the world’s most successful businesses, including GE, Pfizer, KPMG, and UBS.

What will you do as an SRE Team Lead?

As a SRE Team Lead at Robin AI, you'll lead a team of two SRE Engineers while reporting directly to the CTO. You'll help build and maintain our cloud infrastructure and applications that powers our cutting-edge Legal AI platform. You'll provide Change leadership to your team and collaborate with engineering leaders to establish robust monitoring, incident response, and deployment strategies that ensure high availability and reliability of our proprietary models and services, maintaining optimal SLOs for our global customer base.

Your day-to-day responsibilities:

• Lead and mentor a team of two SRE Engineers, providing technical guidance and career development

• Work closely with the CTO to define and implement the technical infrastructure roadmap

• Establish monitoring strategies and implement solutions to enhance reliability, scalability, and cost-efficiency

• Collaborate with development team leads to optimise build, test, and deployment processes

• Lead incident response and establish processes for troubleshooting production issues

• Organise and oversee on-call rotations to ensure 24/7 system reliability

• Drive documentation standards and knowledge sharing within the engineering organisation

Ideally, you should have the following qualifications:

• 5+ years of experience in DevOps or Site Reliability Engineering roles, with 2+ years in a managerial position

• Proven experience managing and mentoring technical team members

• Proficiency in at least one backend programming language (We use Python)

• Strong knowledge of AWS services (ECS, S3, RDS, Lambda, etc.), managed by Terraform

• Knowledge of observability frameworks and tools (We use OpenTelemetry, Cloudwatch & DataDog)

• Excellent leadership, communication, and problem-solving skills

• Experience with AI/ML infrastructure deployment and scaling

What’s in it for you

• Salary: Competitive

• Hybrid schedule: We offer a flexible working schedule. #LI-HYBRID

• Equity package: Generous equity scheme - everyone gets to be an owner of Robin AI!

• Annual leave: 20 days PTO, in addition to the public holidays observed in South Africa.

• Growth opportunities: We prioritise promotions for high performers and help you to progress your career.

What’s it like working at Robin?

Our culture and values attract people who are creative, resourceful, and share our passion for excellence. At Robin, you're encouraged to push yourself and empowered to take risks. We support each other to think big, try new ideas, and navigate uncertainty. Whether you're at our headquarters or one of our worldwide offices, you'll find a world of opportunities to grow, thrive, and make a meaningful impact. See what life is like at Robin.

Diversity, Equity and Inclusion at Robin

We are committed to building one of the most diverse technology companies in the world. As of 2024, more than 30% of our employees come from ethnic minority backgrounds, and 51% of roles are held by women. We know that transforming the legal industry requires diverse perspectives, so we're creating an environment where innovation thrives through inclusion.

Robin operates a direct hiring model and any speculative CVs shared via agencies will be treated as a gift.