Director, Venture Engagement (Lifecycle)

Rippleworks Foundation believes all people should have equitable access to the resources and opportunities to live life to the fullest. Our mission is to provide the practical support entrepreneurs and their teams need to scale faster and improve more lives. Rippleworks’ programs have directly supported 260 ventures by running 400 custom advisory projects across 60 countries, running workshops for over 1,600+ leaders and deploying more than over $270 million in unrestricted funding to help these ventures grow. 

We are a mission-driven team dedicated to helping impactful ventures thrive. Our goal is to create the best possible workplace for purpose-driven professionals to make an outsized difference in the world—learning, growing, and having fun together along the way.

Rippleworks has been named one of the World’s Most Innovative Companies (by Fast Company) and one of the world’s Best Workplaces for Innovators (by Fast Company and Accenture)

We support our portfolio of Ventures in 4 ways:

Rippleworks Projects: Short-term, high-impact projects where social ventures work with leading executives to tackle top operational priorities

Rippleworks Expert Office Hours: Specialized, contextually relevant advice for ventures from Rippleworks Experts

Rippleworks Leaders Studio: Expert-led learning programs where leaders gain critical skills ventures need to deliver impact at scale.

Rippleworks Capital: Provides hard-to-find capital required for scale (grants and loans)

We are an equal opportunity employer and committed to improving diversity, equity, and inclusion at Rippleworks. Rippleworks is committed to providing equal employment opportunities to all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. Rippleworks also complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected].

Hiring Key Dates:

- Applications Open: October 6, 2025

- Applications Closed: October 17, 2025

- Interviews occurring: October 20 to November 7, 2025 

You will lead the strategy and execution of a communications strategy meant to deliver value to ventures at each stage in their journey with Rippleworks. You will create deep relationships with mission driven ventures, elevating their voices, and connecting ventures to relevant resources and programs. You build trust through highly personalized communications, delivering information with authenticity and transparency. You are a hands-on marketer who can think strategically as well as roll up your sleeves and deliver compelling and effective  communications.

Specifically you will

• Own the lifecycle communications for a venture's journey with Rippleworks; ensuring each stage of their journey is met with clarity, support, and meaningful engagement 
• Unlock impact through Rippleworks programs by owning a mulit-channel communication campaigns that raises awareness and accessibility to solutions that meet venture needs. You will educate, inspire, and build trust with ventures throughout their partnership with Rippleworks.
• Collaborate with internal teams across Rippleworks on the opportunities to engage ventures through appropriate outreaches, key messaging, and expected outcomes 
• Optimize performance of venture communications campaigns by testing, measuring, analyzing, and iterating on campaigns. 
• Partner with internal teams, especially Programs & Capital and Venture Success, to share practical knowledge that helps ventures accelerate their growth.
• Elevate venture voices by capturing and sharing their stories, achievements, and impact on social media platforms, the Rippleworks website, and media opportunities.
• Create and maintain a venture-facing library of communication materials (FAQs, program one-pagers, email templates, etc.) and serve as an internal resource for messaging and content delivered in a singular Rippleworks voice
• Partner with internal stakeholders to design and deliver a high quality venture experience through venture convenings—gatherings that create space for active learning, shared experiences, and a sense of community.
• Oversee the tools and platforms needed to communicate with ventures and on behalf of ventures (e.g., email, CRM, event tools), 
• Manage relationships with external vendors related to marketing content, marketing tools, and website management.

Who you are

• A relationship-builder at heart, with a background in marketing [or community engagement], with a passion to create meaningful, individual connections in your work—ideally in the nonprofit or social impact space.
• Experienced in lifecycle, customer relationship management, or engagement marketing, and you prioritize trust and personal connection over mass communication.
• Familiar with working across diverse global audiences, adapting tone, language, and approach accordingly.
• A creative force. You look for new ways to engage and deliver value to your target audience
• A strong communicator with excellent writing skills and a knack for turning complex ideas into clear, accessible messages. You will be creating and editing content
• A hands-on operator. You follow through, take ownership, and care about delivering real outcomes.
• You use data to draw insights and make decisions, but always rooted in human experience.
• Empathetic, collaborative, and purpose-driven—you thrive when your work supports meaningful change.

Competencies for this role: 

• Collaboration:  Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Strategic Mindset: Develops a broad, big-picture view while fluidly operationalizing tactical plans; anticipates and prepares for various outcomes, future consequences, and trends; articulately paints credible pictures and visions of possibilities and likelihoods; creates competitive, flexible, and breakthrough strategies

Core competencies for all Rippleworks employees

• Ventures First: Deeply understands venture needs in order to design and deliver exceptional value to our venture partners through the experts who support them. 
• Learn Forward: Continuously and actively learns through experimentation when tackling new problems, using both successes and failures as growth opportunities.
• Connect with Care: Engages our global community with curiosity and kindness across roles and levels, backgrounds, and geographies to cultivate trust, inclusivity, belonging, and collaborative success rooted in both empathy and fairness.
• Progress over Perfection: Navigates dynamic, changing situations and makes decisions or creates a path forward even with imperfect or incomplete information
• Be an Owner: Reliably executes and takes initiative to deliver high-quality work and impact with care and tenacity. Evolves solutions that best serve ventures, Rippleworks, and the broader team. 

Qualifications

• 8+ years of relevant experience in lifecycle marketing and customer engagement, where the focus is on strengthening existing customer relationships
• Has designed and delivered on an overall lifecycle marketing communications plan 
• Proven ability to craft and deliver clear, engaging content across written and verbal formats, tailoring messaging for diverse audiences ranging from executives to external partners
• Proven track record of working collaboratively with internal stakeholders to align on a marketing communications strategy and  deliver results in a fast-paced environment
• Prior responsibility analyzing qualitative and quantitative data and translating them into clear insights and recommendations 
• Experience working in systems and tools for marketing, communications, and social media (e.g. Hubspot, LinkedIn)
• Demonstrated interest in social impact, including volunteer work

• Competitive Compensation & Benefits: Earn a salary of $196,000 with robust benefits, including medical, dental, vision, life, 401(k) + employer match, holidays, flexible PTO, wellness, and remote-work stipends. While Rippleworks has one global salary structure, the salary listed here reflects employees on US payroll. To keep total rewards equitable across countries, salaries may be adjusted if hiring in a country where employer-paid compulsory benefits are significantly more robust and costly than in the US. 
• Global Engagement: Travel opportunities to connect with the social impact ecosystem and experience Rippleworks' impact firsthand. Extend work trips through our Study Abroad Program for regional exploration.
• Giving Back: Participate in our Community Grants program, awarding $50K to a nonprofit of your choice, plus a $2,500 charitable donation match for financial or volunteer contributions.
• Growth-Oriented Culture: Access professional coaching, a generous learning budget, and regular team learning events to support personal and professional development.
• Global Team: Join a diverse team that values varied backgrounds, experiences, and perspectives.
• Flexible Remote-First Environment: Enjoy flexible work hours, remote-first stipends, and meaningful virtual and in-person connections through Core Collaboration Weeks (2–3 times per year).
• Sabbatical Benefit: After five years, take four weeks off for rest, travel, or personal exploration to refresh and re energize.