Fleet Manager

Who We Are:

Ride Health removes the transportation barriers that keep our most vulnerable populations from accessing health care. Ride Health partners with healthcare organizations and transportation providers to strengthen enterprise transportation programs and drive intelligent transitions of care. We blend technology and data with a human approach to break down access barriers and solve some of the biggest transportation challenges that care coordinators, providers, and payers face. Our platform maps out each patient’s unique needs and preferences for the best ride experience across clinical and social needs, ensuring greater access, improved efficiencies, lower costs, and better outcomes.

Who We’re Hiring:

As the Fleet Manager, you will be a core member of the Ride Health Fleet Management team. With responsibilities of successfully managing the operation of our non-emergency medical fleet, including the drivers and vehicles within the transportation fleet, you will have an immediate impact on the healthcare availability for Ride Health clients. As you collaborate with key stakeholders to meet client and internal requirements, policies, and procedures, you will be providing vulnerable populations with the freedom and convenience of reliable, safe transportation. Success in this position will require exceptional communication skills, attention to details, creative problem solving, and the ability to operate a motor vehicle in a safe and efficient manner.

Responsibilities:

• Candidate for this position must be located in the boroughs of New York City
• Field responsibilities include Client Relationship Management at the client's location, onsite emergency incident presence, monitoring and maintenance at vehicle storage facilities, and asset management (key and vehicle storage and distribution)
• Manage in the field to personally respond to any incidents and interact with drivers/ vehicles. This is an on-site position and is not eligible for remote work.

• Maintain departmental compliance with company policies, record keeping, and procedures.
• Ensure departmental adherence to applicable laws and regulations (Federal, State, Local, and DOT).
• Maintain accurate information on fleet vehicles.
• Schedule and maintain records and record data associated with each vehicle (i.e., date of purchase, licensure and registration, oil changes and repairs, etc.)
• Directly manage drivers including performance development, scheduling, and training.
• Ensures positive associate engagement and associate development through timely and effective feedback.
• Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
• Communicate to key stakeholders all pertinent information captured after all site visits, conference calls, work groups and team meetings.
• Create preventative maintenance schedules to ensure vehicle life meets maximum expectancy and are available to meet scheduling requirements.
• Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, and government regulations.
• Establish situational procedures for issues that will impact fleet performance including emergency maintenance, roadside assistance, driver shortage, etc.

• Bachelor's degree in related field preferred or relevant work experience.
• 5 years of fleet management experience.
• Experience managing vehicle maintenance and repair.
• Commercial Driver's License - Class C minimum with passenger endorsement
• Working knowledge of GPS-enabled fleets.
• Ability to multitask; excellent time management skills.
• Excellent communication skills.
• Ability to solve problems and make sound decisions.

• Base salary band of $75,000 - $90,000 plus a rich benefits offering
• Competitive compensation at a fast-growing company
• Career advancement opportunities
• Paid Time Off
• Medical, Dental, and Vision insurance - multiple great coverage options offered for employees and dependents with generous company contribution
• TalkSpace, Healthy Advocate EAP, Teledoc, One Medical, KindBody - all company provided
• Life insurance, short-term disability, long-term disability - again, all company provided
• 401k retirement savings plan with 4% fully vested employer match right out of the gate
• Fully paid parental leave
• And we're always looking to add more...
  

Ride Health complies with the United States Department of Homeland Security (U.S.Citizenship and Immigration Services) to verify the employment eligibility of all persons hired to work in the United States. The company will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. The company maintains full compliance with all regulations set forth by the law and will utilize E-Verify to assist in ensuring a legal workforce. All hiring and recruitment at Ride Health is handled with a valid ‘@ridehealth.com’ only. If you receive a message from the sender whose domain is not @ridehealth.com, please beware that those communications are not authorized or coming from Ride Health.