HR Senior Business Management Specialist

Job Description Summary

Job Description

Work Location & Flexibility:

This position is eligible for remote work anywhere within the United States. However, candidates who reside within a commutable distance to our corporate headquarters in Saint Petersburg, FL (including the Tampa Bay area) will follow a hybrid work schedule, typically requiring 2–3 days per week in the office.

Job Profile Summary

Manages the development, implementation, maintenance, and improvement of business processes at a department level that are of a strategic and/or business-critical nature. Develops project plans, time and cost estimates, and overall organizational change strategy. Provides proactive guidance, direction, and leadership to stakeholders to execute on and improve core business processes.

Responsibilities

• Provide strategic program management and support project execution for assigned HR business management workstreams, including, but not limited to, departmental budget processes and risk/audit/control programs.

• Provide proactive advising and direction as an authoritative specialist to senior managers at the business unit level to enable strategic decision-making and the implementation of policy, process, projects, and change initiatives.

• Serves as primary point of contact for functional partners outside of the department, triaging, influencing, merging (where appropriate), and managing requests and projects.

• Effectively influence stakeholders and decision-making processes by presenting data-driven insights, building consensus, and fostering collaborative relationships to achieve organizational objectives.

• Use data from a wide range of sources to analyze key themes and identify possible impacts on the business, including identifying and resolving noncompliance with department and/or organization's policies and relevant regulatory codes and codes of conduct.

• Recognize business needs and determine solutions to business problems at the business unit strategic level. Determine the best approach to create and maintain alignment and lead and coordinate the business-unit-wide improvement efforts for the work.

• Collect business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.

• Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record the changes required accurately.

• Continuously develop professional capabilities and maintain expertise in technology, regulations, and industry best practices through training, accreditation, and ongoing education.

• Create, present, and communicate high-impact insights and recommendations to critical internal stakeholders, including the HR Executive Committee and the CHRO.

• Develop stakeholder engagement by identifying stakeholders; by finding out their needs, issues, and concerns; and by reacting to these needs, issues, and concerns to support the communication of business information and decisions.

Skills

• Operates as a recognized subject matter expert to develop and apply an entrepreneurial spirit to manage core programs and run projects within business operation parameters.

• Plans, identifies, monitors, analyzes, and prioritizes risks (threats and opportunities), creates response plans, and provides strategic guidance to stakeholders to manage risks if they occur.

• Determines and analyzes trends from data that is collected to assist in compiling reports that will help in decision-making.

• Works at an advanced level to conduct gap analysis between current and future states in areas of responsibility to identify components of the overall change strategy. Typically works independently and provides guidance.

• Works at an advanced level to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders and their expectations.

• Demonstrates a change mindset as well as plan, execute, and monitor activities during times of change whilst keeping performance levels up.

• Develops an effective change strategy based on gap analyses and enterprise readiness assessment results, including transition states and release plans.

• Operates as a recognized expert to identify, select, and manage the oversight of business analysis work, including decision making, change control, prioritization, and approval processes. Typically known as a subject matter authority.

Education

Work Experience

Certifications

Salary Range

Travel

Workstyle

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.