Release Manager

Redzone helps manufacturers make more product for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology – not the people. At Redzone, we are all about the people, what we call “the connected worker.” We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 22% in 90 days. Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience.

With over 1000 customers, 1400 plants and 325,000 users, Redzone is changing the way people work – one plant at a time.

This is a full-time, exempt, remote position based in the United States. No Visa sponsorship available. Applicants must be currently located in the United States and available to work immediately without sponsorship to be considered. 

We are looking for a highly motivated and experienced Release Manager to orchestrate and streamline our product release cycles at Redzone. This critical role will be the central point of coordination for our frequent releases, ensuring seamless collaboration between Engineering, Product, and other key teams. You will be instrumental in managing release risks, facilitating essential internal discussions, and ensuring clear and timely external communication through release notes. If you thrive on organization, are adept at managing complex processes, and have a proven track record of successful software releases, this is the role for you. 

This position is Full Time, Exempt, Remote and required to travel up to 10% of the time.

Responsibilities

• Partner closely with Engineering and Product teams to plan and coordinate all aspects of frequent software releases
• Facilitate internal discussions regarding release risks, dependencies, and potential impacts, driving alignment and resolution across stakeholders
• Coordinate and deliver high-quality external communication, including comprehensive release notes, to ensure customers are well-informed of new features and changes
• Identify and communicate the need for customer webinars or other explanatory sessions based on release impact, ensuring appropriate support for new functionalities
• Maintain a detailed release calendar and ensure all release-related activities are tracked and managed effectively using Jira
• Develop and refine release processes to improve efficiency, predictability, and quality of releases
• Ensure all necessary documentation, training materials, and support resources are prepared in conjunction with releases

• Exceptional organizational skills with a proven ability to manage multiple priorities in a fast-paced environment
• Strong communication and interpersonal skills, comfortable facilitating discussions and building consensus across diverse teams
• Demonstrated ability to identify, assess, and mitigate release-related risks
• Proactive mentality with a strong sense of ownership and accountability for release outcomes
• Familiarity with Jira for backlog and release management

Education/Experience

Required:

• 10+ Years of total professional experience
• 3+ years of direct experience as a Release Manager
• Demonstrated experience managing frequent software releases (quarterly, monthly, or more frequent cycles)
• Experience working collaboratively with Engineering and Product teams
• Experience in a software company, ideally with SaaS products
• BA or BS Degree

Desired:

• Experience in a manufacturing technology environment

• Base pay range:  $145,000-165,000 USD Annual (12 Months) 
• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.
• This position is also eligible for an annual company performance bonus.
• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs.

About QAD and QAD Redzone:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.  

QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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