Logistics Specialist - job 1 of 2

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us:

· People First – We lead with care, connection, and respect.
· Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
· Safety – Built into every move we make.
· Results – High standards. Real outcomes.
· Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role

The Logistics Specialist is responsible for the tactical execution and support of the transportation needs for TA Managed Transportation customer(s).

Key Responsibilities 

• Load Tracking and Reporting: Track and trace logistics loads throughout the day, updating status reports and communicating with carriers to confirm ETAs. 

• Daily Reporting: Build and distribute a daily execution report covering all active loads, highlighting completed and failed deliveries. 

• T-Report Management: Regularly review and update T1, T2, T4, and T5 reports, documenting late pickups/deliveries with appropriate reasons and date adjustments. 

• Detention Approval: Review and approve or decline detention requests to ensure timely compensation for delayed loads. 

• Invoice and POD Tracking: Monitor Proof of Delivery (POD) entries and carrier invoices, ensuring they are submitted within specified timeframes. 

• Weekly Carrier Communication: Send status reports to carriers 2-3 times weekly, detailing pending PODs and invoices. 

• Out of Tolerance Management: Support weekly reviews of out-of-tolerance loads to identify and correct any discrepancies. 

• Monthly Reporting: Push end-of-month invoices and collaborate with the team to resolve any pending issues. 

• Process Improvements: Work with carriers on occasional process changes that benefit load tracking and communication efficiency. 

• Education: Basic computer skills and training in Excel and email organization are required. 

• Experience: Prior experience in logistics or freight management is beneficial but not mandatory. 

• Technical Skills: Proficient in Excel, email communication, and data tracking systems such as Mercury Gate. 

• Interpersonal Skills: Strong communication skills for coordinating with carriers and team members, patience, and the ability to manage multiple priorities effectively. 

• Problem Solving: Ability to identify and resolve issues proactively, maintaining accuracy in tracking and reporting. 

• Teamwork: Ability to work effectively with Logistics Planners and other team members to ensure seamless load execution. 

• Responsibility and Motivation: Self-driven with a commitment to accurate tracking and timely reporting. 

Pay: $45,000-$50,000

Working Conditions 

• Occasional extended hours may be necessary to confirm late ETAs or resolve last-minute issues. 

• Work is performed in an office setting with a comfortable environment, ergonomic equipment, and necessary technological tools for remote and in-office work. 

Key Performance Indicators (KPIs) 

• Load Tracking Accuracy: Completion of daily tracking reports with minimal discrepancies. 

• Detention and Invoicing Compliance: Approval of all detention requests on time, with PODs entered within 24 hours and invoices submitted within 5 days. 

• Carrier Communication: Effective communication with carriers to proactively address potential issues, reducing surprises and improving load execution.

All your information will be kept confidential according to EEO guidelines.