Volunteer Manager - Rust Medical Center

Overview

Presbyterian is seeking a Volunteer Manager!

The person in this position will supervises and supports the Volunteer Services Departments operations and goals and is responsible for the placement, on-going education, evaluation, supervision, retention, recognition and regulatory management of direct patient family support volunteers

• This is a Full Time position - Exempt: Yes
• Job is based at Presbyterian Rust Medical Ctr
• Work hours: Days

Preferred Qualifications include:

• Manages approximately 40% of volunteers across Rust Medical Center and clinics, requiring occasional travel and the ability to work independently with virtual team support.

• Provides excellent customer service to a diverse volunteer base, balancing organizational needs with individual support while maintaining boundaries and professionalism.

• Thrives in a fast-paced, ever-changing environment by demonstrating adaptability, a positive outlook, and openness to learning and coaching.

• Collaborates effectively across a systemized, geographically dispersed team, contributing to shared goals, best practices, and continuous improvement.

• Demonstrates strong time management, reliability, and critical thinking to handle varied responsibilities including project work, volunteer engagement, training, event planning, and metrics tracking.

Join a workplace where compassion meets purpose. Apply today!

Qualifications

• BA Degree in Management or related field required.
• One to three years experience with non-paid staff preferred

Responsibilities

• Recruits, trains, supervises, and manages a minimum of 100 volunteers across 20 departments. Responsibilities include scheduling, performance evaluation, counseling, and resolving personnel issues with strong communication and interpersonal skills.

• Coordinates volunteer training, continuing education, and support programs. Ensures compliance with screening, orientation, and documentation procedures in accordance with department policies, HIPAA, and Joint Commission standards.

• Designs and implements site-specific volunteer services, projects, and activities. Assists departments with volunteer placement and role matching, and sets growth goals using data from volunteer logs and departmental needs.

• Serves as an advocate for volunteers within the organization, participates in site operations teams, and collaborates with peer management to enhance patient experience. Acts as liaison to Volunteer Services Board Members and Committee Members.

• Supports community engagement through donation drives and volunteer appreciation events. Participates in professional organizations for benchmarking and skill development, and performs other functions as required.

Benefits

About Presbyterian Healthcare Services Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $35.29/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.