Ortho Sales Consultant/Treatment Coordinator
Preferred Search Group is partnering with a top-rated orthodontic practice in the Wakefield, MA area to find a Dental Treatment Coordinator/Sales Consultant. The ideal candidate will have a strong attention to detail and experience in healthcare sales. Previous management and/or operations experience highly preferred. Pay for this position is $60-75K base plus commission structure
Schedule:
Monday-Thursday (8a-5:30p)
Friday (8a-3p)
Treatment Coordination & Sales
- Conduct initial consultations with new patients to explain treatment options, answer questions, and build trust.
- Present and close treatment plans using persuasive and empathetic communication.
- Create customized financial arrangements, including payment plans and insurance coordination.
- Follow up with prospective patients who have not yet started treatment.
- Maintain detailed documentation of patient communications and conversion metrics.
- Act as a liaison between patients, clinical staff, and the orthodontist to ensure a seamless experience.
Practice Operations Management
- Oversee daily operations of the practice to ensure efficiency, productivity, and patient satisfaction.
- Supervise front office staff and support scheduling, billing, and customer service functions.
- Monitor KPIs (e.g., case acceptance rate, patient retention, production targets) and implement process improvements.
- Manage inventory, vendor relationships, and ordering of supplies and equipment.
- Ensure compliance with healthcare regulations and office policies.
- Support marketing initiatives, including patient referrals, community outreach, and in-office promotions.
- Experience in healthcare sales highly preferred
- Experience in orthodontics highly preferred
- Operations/management experience
- Knowledge of front office dental functions
- Self-starter and self-directed
Health Insurance
401K
Average salary estimate
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