Product Manager - Fraud

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Plaid’s Product team builds the network that powers the future of financial services. Our mission is to unlock financial freedom for everyone by enabling innovation through open finance. Product Managers at Plaid are customer-obsessed and deeply curious. They take ownership, move quickly to deliver value, and sweat the details to make every experience intuitive and reliable. Great PMs here make sound decisions with imperfect information and stay relentless in their pursuit of helping customers succeed.

As a Product Manager on our Fraud team, you will help Plaid build trusted, intelligent systems that detect and prevent fraud across our network. You will take on meaningful challenges that protect users and customers from bad actors while enabling good users to onboard and transact with confidence. You will define problems, craft solutions that scale, and drive initiatives from concept to launch. Partnering closely with engineering, data science, and go-to-market, you will build products that make Plaid’s platform safer, smarter, and more resilient. You will spend time with customers to understand emerging fraud patterns, translate insights into product direction, and deliver measurable impact while maintaining a high bar for quality and reliability.

This role is ideal for someone early in their PM career who is eager to learn, build, and grow. You are motivated by impact, thrive in ambiguity, and enjoy collaborating across disciplines. You are excited to help shape products that protect the financial ecosystem and improve how millions of people experience financial services.

• Take ownership of a defined product surface area. Understand customer needs, write clear requirements, and drive execution with cross-functional partners.
• Contribute to the fraud product roadmap. Identify opportunities to improve detection accuracy, reduce false positives, and enhance customer trust using data and feedback.
• Build with excellence. Partner closely with Engineering and Data Science to design scalable, high-quality systems that balance user experience, performance, and fraud prevention efficacy.
• Measure and iterate. Define success metrics, analyze performance, and refine products to improve accuracy and reliability.
• Communicate with clarity. Align stakeholders, document tradeoffs, and ensure shared understanding across teams.
• Operate with a founder mindset. Take initiative, simplify complex problems, and move quickly even when the path is unclear.
• Learn fast and stay humble. Embrace feedback, seek mentorship, and help raise the bar for Plaid’s products and culture.

• 1–4 years of experience in a product-related role (for example Product Manager, APM, startup operator, founder, or product analyst)
• Proven track record of building or launching products end to end
• Strong analytical and product thinking, with the ability to identify customer needs and translate them into clear hypotheses and features
• Experience collaborating with Engineering and Design to to deliver value quickly
• Excellent written and verbal communication skills; able to explain complex ideas simply and effectively
• Comfortable operating in fast-moving, ambiguous environments
• Passionate about technology, data, and building products that protect consumers and businesses from fraud
• Familiarity using AI tools in day-to-day product work, such as prototyping, research, or analysis
• [Nice to Have] Experience in fraud, risk, identity, or security products
• [Nice to Have] Familiarity with ML-driven systems or risk modeling

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].

Please review our Candidate Privacy Notice here.