Merchandise Specialist- Cooler/Cold Foods

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

The purpose of this Knoxville, TN based job is to manage the day-to-day relationship with the primary food service wholesale partners and to support the inventory management system by serving as a liaison between multiple cross-functional teams.

1. Strengthen store operations by researching and solving process issues for the inventory management system 

2. Establish and maintain ongoing communication between the Category, Field Merchandising, Field Operations, IT, and Development teams in support of the inventory management system 

3. Collaborate with the Deli Category management team for new item and promotional program set-ups 

4. Resolve operational matters related to order and delivery, as well as dayto-day activities involving food service wholesalers 

5. Manage merchandising projects from concept to implementation, (e.g., new product initiatives, vendor set-ups, in-store programs and services) 

6. Support and coach Category Managers with the utilization of the inventory management system and associated processes 

7. Review and approve appearance level change requests related to placement or inventory levels made by field operations 

8. Run database queries and distribute weekly and monthly inventory management system performance reports 

9. Set up new store order entry access in the inventory management system 

10. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level 

11. Ensure all activities are in compliance with rules, regulations, policies, and procedures 

12. Complete other duties as assigned

• Bachelor's degree in business or related field required 
• Related trade work experience and subject matter expertise preferred 
• General accounting or bookkeeping experience preferred
• Proficient in Microsoft Excel
• Intermediate Microsoft Office skills 

Travel required up to 50%

Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Employee Fuel Discount
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay

All your information will be kept confidential according to EEO guidelines