Director, Legal Operations

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Our Director of Legal Operations oversees litigation support, including e-discovery, and leads the development of a centralized knowledge management system to standardize legal documents and practices across the company.

1) Strategic leadership: leads, develops and transforms how the legal function operates and contributes to Pilots broader business by improving operational excellence and leading legal technology and process optimization in order to shape strategy, coordinate execution, and ensure collaboration across the legal function and commercial partners.

2.) Operations management: develop long term roadmap to grow legal operations and improve overall Legal team effectiveness. Promote process optimization across contract lifecycle management, litigation, IP, entity management, and knowledge management. Oversee legal project management, resource allocation, and internal team workflows to ensure priorities are implemented. Implement systems and infrastructure that allow the Legal team to support our needs at scale.

3.) Financial Management and Data Analytics:  Manage Legal budget forecasting, tracking, and reporting with Finance. Build and manage a legal vendor program that ensures high-quality support at efficient costs.
Use data and analytics to evaluate team performance, vendor metrics, and operational measurements. Engage in strategic planning and goal setting.

4.) Technology and Litigation Support:  Define and maintain the Legal technology roadmap, identifying automation and efficiency opportunities. Oversee litigation support operations, including e-discovery tools and workflows.

5.) Knowledge and Information Management: Lead the development of a centralized knowledge management framework for contracts, policies, templates, and institutional knowledge. Promote consistency and standardization across global legal documentation and practices.

5-10 years’ experience with tech implementation, optimization 

Min of 2 years working with legal departments.

Experience with financial budgeting process.

Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Employee Fuel Discount
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay

All your information will be kept confidential according to EEO guidelines