PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.

Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.

America is entering a CAPEX super-cycle, from data centers and factories to housing and renewables, and joining PermitFlow is building the AI at the heart of every construction project powering the next wave of re-industrialization.

We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.

Who you are?

• Construction Permitting Expert: You have extensive hands-on experience in construction permitting, with a thorough understanding of regulations, compliance, and the entire permit lifecycle. To be successful at this role will require excitement about this space and the construction industry at large.

• Customer-Centric: You excel at building and maintaining strong customer relationships, understanding your customers’ unique needs, and identifying how PermitFlow can support their success and growth.

• Team Player: You’re a crucial contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment.

• Analytical Thinker: Data-driven decision-making is your specialty. You are skilled at gathering, interpreting, and leveraging data to enhance customer conversations and improve processes.

What You’ll Do:

• Manage the Permit Process: Lead the full lifecycle of permit applications, including researching requirements, preparing forms, gathering supporting documentation, and submitting applications to authorities.

• Ensure Compliance and Accuracy: Guarantee that permit applications are completed accurately and include all required documentation to meet the standards of the relevant authorities. 

• Monitor and Expedite Approvals: Track the status of permits and follow up proactively with authorities to move applications through the process as efficiently as possible.

• Customer Point of Contact: Serve as the go-to resource for customers, keeping them updated on permit status, timelines, and requirements.

• Generate Reports: Produce detailed reports on permit progress, providing regular updates to customers and stakeholders.

• Optimize Processes: Continuously identify opportunities for improvement, implementing best practices to streamline workflows, reduce bottlenecks, and increase operational efficiency.

Qualifications & Fit:

• 5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role, ideally within a SaaS or tech-driven environment.

• Comprehensive knowledge: Strong understanding of construction permitting processes, regulations, and compliance standards, with a keen awareness of how these vary across jurisdictions.

• Multi-state expertise: Experience working on permitting projects across multiple states or regions is highly preferred.

• Exceptional project management skills: Ability to juggle multiple projects and deadlines efficiently while maintaining attention to detail.

• Outstanding communication: Strong interpersonal skills, capable of working cross-functionally with internal teams, managing customer relationships, and collaborating with AHJs. 

• Leadership experience: 2+ years of experience managing and mentoring teams, focusing on coaching, performance management, and driving team development.

• Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver top-notch service and support throughout the entire project lifecycle.

• Critical thinker and problem-solver: Ability to remain calm under pressure, quickly assess challenges, and find effective solutions.

What We Offer (Full Time Roles Only)

• Competitive salary and meaningful equity in a high-growth company

• Comprehensive medical, dental, and vision coverage

• Flexible PTO and paid family leave

• Home office & equipment stipend