VP, MGA Claims

PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world.

Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with solutions tailored to their needs, delivering superior returns to our owner, providing rewarding opportunities for our people and making a positive contribution to society. To achieve this, we live by our values of Integrity, Performance, Collaboration, Straightforward Communication and Respect and Care.

Core to The PartnerRe Experience is our global nature. No matter where you sit in the company, you are part of something bigger. Our teams represent our truly international mindset, forging connections across office locations and all levels of the organization and building a network of mutual success. The result is a day-to-day experience that will allow you to:

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We are a global, diversified reinsurer with a growing portfolio of E&S lines insurance products written through MGAs. Our centralized structure enables us to deliver a personalized, technically sound, and client-focused approach to the marketplace. With a multicultural workforce and a collaborative ethos, we pride ourselves on being a true global organization that values expertise, partnership, and innovation.

We are seeking a seasoned claims professional with deep expertise in Financial Lines, including Directors & Officers (D&O) and Errors & Omissions (E&O) coverage.  Experience with Transactional Risk products is a plus. This role offers the opportunity to work on complex, high-value claims in a dynamic and intellectually engaging environment.

Key Responsibilities:

• Claims Management: Lead the end-to-end handling of claims across Financial Lines, including E&O, D&O, and other Casualty products.
• Coverage Analysis: Identify, analyze, and resolve coverage issues under relevant policy forms. Communicate coverage positions clearly and professionally to insureds, brokers, and MGAs.
• Collaborate with Legal: collaborate with legal team responsible for managing litigation and dispute resolution processes, including participation in mediations and settlement conferences.
• Exposure Assessment: Conduct thorough investigations and evaluations of liability and damages, particularly on high-severity claims. Recommend and set appropriate reserves within authority
• Stakeholder Collaboration: Partner effectively with internal underwriting, actuarial, and legal teams, as well as external brokers, TPAs and clients, to ensure alignment and transparency.
• Managerial Oversight of TPAs:  Direct claims activity with our Third-Party Administrator (TPA), overseeing investigations, documentation, coverage, liability
• Customer Service Excellence: Deliver responsive, thoughtful, and solution-oriented service to insureds and distribution partners throughout the claims lifecycle.
• Travel: Attend mediations, trials, and settlement conferences as needed.
• Drive technical excellence in order to control indemnity and expense loss through timely and appropriate reserving, and ultimate resolution claim closure.
• Collaborate with Claims Legal to control litigation costs and to coordinate legal strategy and trial preparation 
• Communicate with all internal business partners including underwriters to make sure underwriting is aware of large losses and industry trends.
• Maintain internal claims best practices related to file management to ensure accurate and organized internal claims documentation for all Claims, Data, Complaints, Denials & Reservation of Rights, Large Losses and Large Loss tracking

• Minimum 10 years of claims handling experience, with a strong background in Financial Lines, particularly E&O and D&O.
• Prior experience in a carrier or legal environment is essential.
• Bachelor’s degree required; JD preferred.
• Demonstrated ability to work independently and exercise sound judgment.
• Exceptional interpersonal, negotiation, and communication skills.
• Proven ability to manage relationships with sophisticated clients and brokers.
• Strong team orientation with a collaborative mindset.

Why Join Us?

• Be part of a high-performing, globally integrated team.
• Work on complex and intellectually stimulating claims.
• Enjoy a supportive and inclusive culture that values your expertise.
• Contribute to a company that is expanding and innovating in the Excess & Surplus Lines insurance space.

#LI-Hybrid

PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected, and empowered to perform at their best.  We invite you to learn more about D&I at PartnerRe.

Thank you,

PartnerRe Hiring Team