Sr. Technical Operations Manager – Affiliate Marketing
Who We Are
PartnerCentric is a leader in affiliate and partner marketing, leveraging innovative technology and personalized strategies to help brands grow revenue and drive unparalleled value. As a people-first company, we prioritize diversity in thought, experience, and background to foster an inclusive, collaborative culture. Our vision is to set the gold standard in partner marketing through proprietary technology and world-class client support.
We support remote work styles for anyone legally eligible to work in the U.S.
Position Overview
We are seeking a Sr. Technical Operations Manager specializing in affiliate marketing to join our high-performing team. In this role, you will provide expert-level guidance on technical implementations, tracking integrations, product feed strategies, and attribution modeling specific to the affiliate marketing space.
You’ll play a vital role in ensuring seamless onboarding, optimizing program performance, and delivering advanced technical support to our clients and partners. You will also work closely with internal teams to empower their understanding of affiliate-specific technologies and best practices. This is a key leadership role with high visibility and direct impact on PartnerCentric’s operational excellence and client success.
Key Responsibilities
Technical Leadership & Innovation in Affiliate Marketing
- Lead and scale technical operations in a dynamic affiliate marketing environment.
- Guide the development and refinement of our affiliate tracking and attribution methodologies.
- Stay ahead of trends in affiliate technology, including APIs, SaaS tracking platforms, and cookie-less tracking.
Integration & Technical Support
- Own the technical setup and QA of affiliate program tracking across multiple platforms (e.g., Impact, Partnerize, CJ, ShareASale).
- Manage pixel implementations, postback integrations, tag containers, and UTM strategies.
- Troubleshoot and resolve issues with tracking, link health, and data discrepancies.
Documentation & Communication
- Develop and maintain affiliate-specific documentation: tracking setup guides, partner platform comparisons, and issue resolution workflows.
- Collaborate cross-functionally to ensure technical clarity across marketing, client services, and external stakeholders.
Product Feed & Data Operations
- Manage product feed setup, optimization, and error resolution across affiliate platforms and shopping channels.
- Monitor affiliate reporting data and translate insights into actionable recommendations.
Internal Enablement
- Train internal team members on affiliate marketing tools, technical concepts, and troubleshooting protocols.
- Serve as a subject matter expert on technical aspects of affiliate program execution.
Role Requirements
- Bachelor’s degree in Marketing, Computer Science, or a related field.
- 3–6 years of experience in affiliate or partner marketing technical operations.
- Deep understanding of affiliate tracking platforms and performance analytics tools (e.g., GA4, Looker Studio, Postback URLs).
- Ability to explain complex affiliate tech to both technical and non-technical audiences.
- Strong attention to detail with the ability to manage multiple projects across diverse clients.
Key Performance Indicators (KPIs)
- On-time and accurate affiliate tracking implementations.
- Resolution rate and turnaround time for affiliate tracking issues.
- Internal team satisfaction with enablement and support.
- Client satisfaction tied to technical execution in affiliate programs.
Most Important Things (MITs)
- Affiliate tracking setup and troubleshooting
- Technical innovation within affiliate marketing
- Clear documentation and cross-team collaboration
Benefits & Perks
- Competitive salary: $80,000.00 - $100,000.00 per year
- Comprehensive health, dental, and vision insurance
- 401(k) plan with employer matching
- Remote work flexibility
- Generous Flex Day policy and observed company holidays
- Opportunities for professional growth through training and leadership development
Why Join Us
At PartnerCentric, you’ll shape the technical foundation of cutting-edge affiliate marketing programs for top-tier clients. Your work will directly influence revenue generation and innovation in our performance-based partnerships. Join a collaborative, people-first team where your expertise is valued and your growth is supported.
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Founded in 2017 by industry veteran Stephanie Harris, PartnerCentric is the largest independent partnership marketing agency in the US. Rooted in transparency, fierce independence and award-winning technology, PartnerCentric is a new breed of agen...
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