Client Success Manager for US Ecommerce Agency (Remote)
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
We are hiring a Client Success Manager to be the main point of contact for our client clients!
You will guide them through their audit process, make sure they are always informed, and advocate for their needs internally.
You don't need technical experience on day one, but you do need to be confident, organized, and willing to learn our tools and services quickly.
This role is all about communication, relationship-building, and execution.
Your goal is to make each client feel like a priority and a true partner in the process.?
Responsibilities
- Act as the primary contact for a portfolio of clients
- Keep clients updated, engaged, and clear on next steps throughout the audit process
- Collaborate with internal teams to make sure client needs are met
- Translate client goals or concerns into clear action items
- Learn and speak confidently about our tools and services
- Track client progress and organize tasks across multiple accounts
- Gather client feedback and surface opportunities for improvement
- Onboard new clients and keep track of the services they want to use
Who You Are
- Personable and confident in client-facing conversations
- Experienced in roles like account management, vendor management, or client services
- Organized and detail-oriented, with excellent follow-through
- Comfortable learning new concepts, tools, and technical workflows
- A proactive communicator who can keep everyone aligned
- An advocate for the client experience, both externally and internally
Qualifications
- 3 or more years in a client-facing role, preferably in eCommerce, tech, or consulting
- High standards for service, communication, and organization
- Ability to collaborate across teams and prioritize multiple projects
- Curiosity about Amazon systems and a desire to grow with a scaling company
Bonus Experience
- Familiarity with Amazon Seller Central or Vendor Central
- Experience in retail, consumer brands, or financial recovery services
- Background working in a startup, boutique agency, or tech-enabled service firm
- There'll be an assessment for this role!
- Less micromanaging, more freedom, more ownership.
- Remote-Work Friendly
- Full-time contractor role with flexible hours, overlapping 2-6 hours with US Eastern Time
- Competitive salary in USD 3 - 4 gross/month
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Edit compelling real estate and wedding videos remotely for a production company, delivering polished, story-driven edits with fast turnarounds and PST availability.
Paired is hiring a proactive Project Manager to lead client-facing packaging projects for a fast-paced DTC-focused manufacturing partner, coordinating operations, factories, and clients in a remote role.
Universal Energy Solutions is hiring a results-driven Junior Account Manager in College Park, MD to support sales, campaign and team development while participating in intensive leadership training.
Shine Social Brand is hiring a detail-oriented Client Relationship Representative in Houston to manage client accounts, deliver timely updates, and drive client satisfaction and growth.
Launch your account management career at Universal Energy Solutions by supporting client relationships and helping identify new business opportunities in Oakbrook Terrace, IL.
LinkedIn is seeking a Senior Customer Success Manager (Learning) to drive adoption, ROI, and expansion for global customers through data-driven success plans and executive engagement in a hybrid San Francisco-based role.
Biscred is hiring an Account Manager to own client success and renewals for its CRE sales intelligence platform in a hybrid Boston/NYC role, combining hands-on onboarding with proactive account management.
Zeno Group seeks a Senior Account Executive in Chicago to lead employee engagement and internal communications programs for major global clients.
Catch Vibe Voice is hiring a Client Relationship Manager in Cleveland to be the main client liaison, ensure excellent service, and help expand client relationships.
Patreon is hiring a Senior Strategic Partner Manager to drive strategic growth, retention, and product adoption for top creators across its hybrid New York, San Francisco, and Los Angeles offices.
Acrisure is hiring an Account Manager in Port Huron to lead client service delivery, manage renewals and new business, and coach teammates to ensure accurate, timely insurance processing.
Replit is hiring an Account Manager to own customer relationships, accelerate adoption of AI-powered development tools, and drive renewals and expansion within a hybrid Foster City-based role.
Lead enterprise customer success for Frontify in New York, guiding onboarding, maximizing product adoption, and driving renewals and growth in a hybrid, collaborative SaaS environment.
SchooLinks is hiring an Associate Customer Success Manager to lead onboarding, adoption, and renewals for small school districts, ideally based in the Northeast.
Provider Engagement Account Manager needed to manage provider relationships, drive quality and cost/utilization performance, and deliver consultative support for Centene's local provider network.
**Our mission is to make couple relationships happier and healthier** Our romantic relationship with our partner is one of the most important parts of our lives, but building and maintaining a happy relationship over time can be challenging. We w...
34 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
